Case Manager / Field Officer Pure Source Recruitment


About the Role
Using your experience in case management, you will provide short-term case management to a caseload of building and construction workers across New South Wales. Using a brokerage model, you will assess workers needs and issues and work with them to deliver an appropriate plan.

In this dual-focused role, you will also deliver training and community development initiatives to the workforce to create opportunities for open conversations and raise awareness about suicide and its impact on the construction sector – through training, regular site visits and providing access to help and support pathways for those who are struggling.

This role will require regional travel to construction sites across New South Wales.

Duties & Responsibilities
  • Providing short-term case management to workers using a brokerage model
  • Refer workers to existing workplace services (for example, EAP) or other community services
  • On a rostered basis and during office hours, answer the MATES 24/7 Telephone Helpline
  • Provide on-site support through critical incident and/or postvention response
  • Schedule, coordinate and deliver training programs for workers in suicide prevention at sites across NSW
  • Establish relationships with stakeholders at new and existing sites to promote the MATES in Construction program across industry
  • Build and support volunteer networks on site such as Connectors and ASIST workers
  • Support workers who are struggling and connect them to appropriate supports

Skills & Experience required

  • Relevant tertiary qualifications in Social Work or Psychology, and registration (or ability to gain this) with relevant professional body (AASW or AHPRA)
  • Demonstrated experience in case management and an in-depth knowledge of mental health
  • A willingness to work with the existing LivingWorks ASIST intervention model
  • Ability to deliver programs effectively and be comfortable speaking and presenting to groups
  • A flexible and mature mindset, along with a calm, even-measured approach when working in a reactive environment
  • Strong time management, along with the ability to work autonomously and manage your own priorities

Benefits & Culture

This organisation fosters a friendly, honest, and supportive team environment. Additional benefits include: 
  • An incredible opportunity to make a difference in mental health and suicide prevention 
  • Varied role, with a mix of case management and training delivery
  • 5 weeks of annual leave, plus a monthly RDO
  • Work vehicle and laptop will be provided
  • Increased superannuation of 12% and salary sacrificing available
  • Travel insurance and income protection offered

About the Company

MATES in Construction is a national suicide prevention organisation, focused on delivering evidence-based suicide awareness and prevention programs. They deliver an integrated program of community development and support, utilising training as a tool to raise awareness about suicide and mental health in the construction industry.

Click on the APPLY button, or contact Ashleigh McFadyen on 07 3846 7730

Please include a covering letter outlining your interest and suitability for the role.  

All Candidates will be notified of the outcome of their application by email or phone.



Pure Source Recruitment

Job Salary

Not Provided