We are looking for a skilled and driven case manager/practitioner who is passionate about supporting positive outcomes for young people and families through positive therapeutic intervention. We have a permanent vacancy for a family case manager, with high levels of practice in the Rockhampton region. 

Who are we?

Flourish Community Solutions provides intensive family support, parent mentoring, and early intervention solutions to young people and families in need. Working alongside families wherever they are in their journey with a focus on keeping families together and safe parenting.

Servicing families and communities across Australia, Flourish Community Solutions, delivers a high standard of specialist intervention, psychosocial education, parenting guidance, direct support, and consultation to facilitate growth and achieve better outcomes for families and communities.

Our Values:

People First, Compassion, Empowerment

Purpose: Lifting others to achieve their true potential

Your Opportunity:

This specific opportunity requires established skills in working directly with families, guiding and supporting their individual journeys, and achieving outcomes together.  This role would suit professionals who thrive on working in community and in the family home, responding to needs and working alongside the family and stakeholder team. If you are an established youth worker case manager or newly qualified social worker seeking a new opportunity or the initial stage of leadership, this could be for you.

We are seeking a swift start for the right applicant.

In this role, you will facilitate therapeutic individualized support to achieve sustainable change in families with complex needs, whilst working alongside the family to prevent a family from entering or re-entering the statutory child protection system. This may also include supporting existing in-home placements to stabilise and upskill in behavior support techniques.

Daily direct work with families and young people to guide, mentor, and facilitate their development, connect them to services and community, support and guide them in safe behavior or safe parenting, mental health support, and drive their intervention journey forward with them at the forefront.

Key responsibilities will include:

• Providing therapeutic intervention to children and families experiencing child protection issues and direct youth support, often working with mental health, DFV, AOD, and complex behaviors is required. Assistance to access community connections and education in parenting upskilling and psychosocial support is required.
• Engage with families and young people, explore mutual obligations, complete required forms, and develop collaborative goals from a strengths-based, child-centered, family-focused practice framework
• Engage with clients based on a professional assessment of critically-of-needs, risk assessment, and safety planning alongside the family.
• Engage with the community, parents, and children to enhance their opportunities, reduce their vulnerabilities, and connect to their community
• Provide early intervention-focused services, support families to strengthen the care and protection of children living at home, strengthen parenting practice, and increase the safety and well-being of the family.
• Develop and drive the case plan working alongside families and stakeholders, providing appropriate links and connections where possible
• Respect and seek cultural advice to ensure client families have access to a range of culturally safe support options, where appropriate.

Requirements for Success:

Desirable  – Qualifications in Social Work, Youth Work, ASD specialist various therapy modalities, Youth Justice, Community Support, Social Welfare, etc. 

Diploma level – plus extensive proven experience in this field.

• Experience in implementing therapeutic interventions with young people and/or families.
• Understanding of Child Protection legislation and child protection concerns and risk factors, problem solvers
• Demonstrated understanding of Early Intervention principles in working with families with multiple and complex needs
• Knowledge and awareness of community and regional connections to assist clients with their access to community
• Understanding of Vicarious Trauma and Self-Care to manage the personal impact of exposure to critical and complex issues
• Demonstrated crisis management, referral, and advocacy skills.
• Have a creative perspective when working with case management.

We would like to encourage people who identify as Aboriginal or Torres Strait Islander to apply. We are an equal opportunities employer.

Why work with us?

Attractive remuneration based on individual qualifications and experience

Travel Allowance on top of salary

Health & Wellbeing package via Pirkx platform

QLeave allowance

Full-time opportunity

Work-from-home scheduled time.

Professional Development and investment in training

Regular supervision from a highly skilled management team

Work alongside a multidisciplinary team

An inclusive, collaborative, and empowering culture

How to apply

 Current resume and cover letter addressing your experience in the requirements for success via email to [email protected]

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you