Case Manager – Intake The Benevolent Society


  • Full-time position based in Hurstville
  • 93k – $100k inc. of Super + Salary Packaging + Leave Loading
  • Flexible, friendly organisation – hybrid and flexible work options available!

Our Organisation 

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society: Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.   

As part of The Benevolent Society vision, we are strongly committed to reconciliation with our First Nations people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.  

About the Program

We are excited to be a provider of an evidence based program Functional Family Therapy – Child Welfare. In partnership with DCJ, this service aims to shape how our sector works with families in the future.

The Functional Family Therapy – Child Wellbeing framework provides clinical therapeutic treatments within a child protection context, to address underlying causes of drug and alcohol abuse, mental illness and domestic violence that results in harm to children, young people and families.  The aim is to achieve sustained behavioural change in families, reducing referral to out of home care and keeping families together.


  • Develop and maintain relationships with key stakeholders
  • Keep client databases up to date
  • Screen suitability of families being referred into the program
  • Conduct face to face initial sessions with families outlining the program expectations

Our Benefits    

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes. Here are a few things you might be interested in:    

  • Salary Benefits You can package up to $15,900 pa of you pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!  
  • Motor Vehicle Packaging Optionsto suit your lifestyle.    
  • Work/Life BalanceFlexible work arrangements including part time hours, hybrid home/office work arrangements, 1 accrued day off a month for full time employees.    
  • Recognition and RewardSector competitive remuneration, various recognition programs and access to long service leave after 5 years     
  • Wellness Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.     
  • Professional developmentWe tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth  
  • Our Reconciliation Commitment – a First Nations employees are entitled up to 10 days of unpaid leave for ceremonial purposes, as well as the option to be a voice on our RAP working group, and have the opportunity for cultural and professional development that supports career pathways.  

Skills and Experience 

We want you to be successful in your new role! This means you’ll have a tertiary qualification in Social Work, Welfare, Psychology, Counselling or related discipline and:

  • 12 months experience working with children and/or families in a child protection focused role, including experience undertaking comprehensive assessments
  • Excellent understanding of child protection issues and client vulnerabilities such as drug and alcohol use, domestic violence, mental health issues, and the impact of trauma and the effect on child behaviour and development
  • Ability to quickly and effectively evaluate the needs of a client who may be in crisis and identify potential referrals that may meet their needs
  • Ability to work under pressure & excellent time management skills
  • Good relationship building skills with the ability to quickly build rapport with different stakeholders
  • Understanding of the needs of diverse communities such as Aboriginal and Torres Strait Islander, culturally and linguistically diverse (CALD), and gay, lesbian, bisexual, transgender and intersex (LGBTI) communities
  • Ability to work flexible hours as evening work will be required
  • Hold a valid NSW drivers license

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace. 

Apply Now!  

To apply please follow the link and submit your current CV along with a 1 page cover letter discussing your reasons for applying and suitability for the role  

Have any questions? Please contact Gemma on  0403 099 418  for a friendly, confidential discussion. 

*Internally this role is known as a Child & Family Practitioner

The Benevolent Society respects and promotes human rights and diversity and is committed to building an inclusive culture. We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members. We see ability not disability, if you identify as a person with a different ability, please get in contact to let us know how we can accommodate your needs. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role.