Case Manager MacKillop Family Services


MacKillop Family Services is committed to improving employment opportunities and outcomes for Aboriginal and Torres Strait Islander people. As a measure to achieve equality and support, Section 51 of the Equal Opportunity Act 1984 (WA) will apply to this position. Aboriginal people are encouraged to apply and are preferred for this position.

In additional a $5000 remote allowance for all Pilbara employees.


About the role

The case manager will work in partnership with ACCOs, as well as all existing Pilbara Human Service providers and stakeholders, to create and embed a new Family Support Network.

This Early Diversionary Support Network will provide a common entry point for families, and other support services, who are needing assistance but do not require the intervention or involvement of tertiary services such as child protection. 

The case manager position will provide a first response to system users, intake and advice, and referral, case management and case coordination. 


This is a  Fixed Full time 1 x EFT until 30/6/2024 with possible extension/permanency opportunity based co-located with Ngarliyarndu Bindirri Aboriginal Corporation (NBAC) in Karratha within our Early Intervention Family Support Program. The position reports to the Coordinator.


Key Selection Criteria:

To be successful in this role, you will have:


• An appropriate qualification in human services and/or equivalent experience and skills.  A combination of equivalent study and experience, including Aboriginal people with lived and professional experience will be considered. 

• Experience in case management and case coordination.

• Demonstrated ability to work collaboratively, and with the capacity to liaise with community services, other agencies and the community.  This position may be located off-site with a place based ACCO.

• Willingness and ability to travel to other locations and across the Pilbara as required.


Please address the full Key Selection Criteria outlined in the PD as part of your application.


For a full listing please view Position Description


For more information, please contact:

Natasha Bargeus at [email protected] or on 0437 487 738


Our offer:

  • Generous Salary Packaging – helps increase your take home pay
  • Ongoing Career Development, Education and Training 
  • Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges
  • Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees.


Remote Area Salary Packaging benefits: Factsheet viewable here 

Employees who live and work in an area classified as ‘Remote’ by the Australian Taxation Office (ATO) may be eligible to salary package the cost of: 

  • Rent
  • Mortgage Interest,
  • Residential utilities
  • Holiday transport 
  • Property purchase


You must have a:

  • Valid and current Driver’s Licence;
  • Satisfactory Criminal History Check (paid for by MacKillop);
  • Valid Employee Working with Children Check;
  • Valid and current NDIS Workers Screening Check (for risk assessed / client facing roles). MacKillop can assist successful candidates with their application.


How to Apply: Click ‘Apply’ where you will be prompted to proceed with your application via the Seek website.


Our Commitment:

MacKillop celebrates and draws strength from diversity and respects the dignity of all people.  Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age.

It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities.


Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position.


Shortlisting for this position may commence immediately so please submit your application as soon as possible.



MacKillop Family Services

Job Salary

Full time