Case Manager – Melbourne Street to Home The Salvation Army


Are you passionate about supporting your community?

The role you could play
As the Case Manager, you will be required to work collaboratively with clients and other stakeholders to ensure the individual is provided with appropriate support in their journey out of homelessness.

What is Melbourne Street to Home?
Melbourne Street to Home focuses on providing intensive assertive outreach to individuals entrenched in long term street homelessness, assisting them to re-engage in housing and support services. Homelessness Melbourne Metro is committed to providing person centred care, trauma informed practice and a strengths-based approach to improve the health, wellbeing and housing outcomes for people experiencing homelessness.

Responsibilities include

  • Build connections with internal TSA Programs, services, and streams
  • Participate in Performance Planning and Reviews system with direct line manager
  • Utilise the measurement and evaluation framework to capture outcomes of the program
  • Case management support provided to clients in accordance with TSA case management models
  • Trauma informed, strength based, and client centred practice principles are evidenced in all client supports

This is a permanent full-time position, based in Flagstaff, VIC. Salary and conditions are in accordance with SCHADS Level 5 Award.

What you will have

  • Degree qualification in Social Work, Social Science, Psychology, or related field is preferred
  • Verification of Qualifications & Certifications is required prior to commencement in the role
  • Advanced communication, written & organisational skills
  • Ability to ensure service delivery outcomes meet the required target
  • Ability to manage crisis situations
  • Disclosure of pre-existing health conditions that may impact on fulfilling position requirements
  • Verification of full vaccination status
  • Drivers Licence

Benefits working at The Salvation Army

  • (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
  • Employee Assistance Program – Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate, and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

Applications will close on the 10th of August, don’t miss your opportunity!

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We are committed to providing a safe environment for our people. If successful in being appointed, you may be required to provide evidence of your vaccination status.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.