Case Manager The Benevolent Society


  • Full time permanent position based in Loganholme 
  • $86k – $92k inclusive of super + Salary Packaging 
  • Flexible Friendly organisation, WFH & part time options available 

Our Intensive Family Support program offers voluntary in home family support to families who are at risk of entering or re – entering the Child Protection System. Through case management and effective relationship building, we aim to strengthen families so children can live at home safely, free from abuse and neglect. 

About the role 

As our Case Manager, you will engage and provide intensive support to at risk families to help them make positive choices in their parenting. Using your practice framework as well as Structured Decision Making tools, you will undertake an initial assessment of a family’s strengths and needs, and develop case plans that build on the family’s resilience to enable them to overcome risks and increase the family’s functioning.  


  • Work closely with statutory child protection services and other statutory and community services to help support families  
  • Engage clients including children, young people, adults and/or families, using appropriate assessment and risk minimisation processes 
  • Work with clients to undertake comprehensive assessments to develop, implement, monitor and review their client plan and outcomes that identify strengths as well as areas of risk, ensuring children and young people are actively engaged in the process 
  • Coordinate with other service providers including government departments and agencies, schools, health services, GP’s and allied health providers to ensure services are delivered 

Our Benefits 

We support people to live their best life. That includes you, our employee. A best life is deeply personal. It can change as life changes. Here are a few things you might be interested in:  

  • Salary Benefits In addition to your salary you can package up to $15,900 pa pre tax and benefit from a $2,650 meals and entertainment card + discount program and package vehicles!  
  • Work/Life BalanceFlexible work arrangements including part time hours  + laptop & phone provided to work remotely + 1 accrued day off a month for full time employees  
  • Recognition and RewardLength of Service rewards + long service leave after 5 years   
  • Wellness  Fitness passport + Employee Assistance Program +  opportunity to purchase additional leave   
  • Professional developmentOngoing learning, training and career progression opportunities 

Skills and Experience 

Bachelor Degree in Social Work or Human Services field required: 

  • Two years relevant experience desirable but not essential 
  • Excellent understanding of child protection issues and client vulnerabilities such as drug and alcohol use, domestic violence, mental health issues, and the impact of trauma and the effect on child behaviour and development 
  • Experience managing complex cases & working with children, young people and their families who are either at risk of entering or who have had involvement with the child protection system 
  • Working in a strengths based resilience framework to achieve lasting change 
  • Capacity to engage with people from all walks of life including the local Aboriginal community 
  • A Current Drivers License 

Apply online today! 

*Internally this role is called a Child and Family Practitioner 

Call Karen Davies on 0411 547 742 for more information. 

TBS is committed to building an inclusive and diverse workforce that reflects the communities and people we support and advocate for. We encourage applications from Aboriginal and Torres Strait Islanders, people of all ages, identity and abilities. We pride ourselves on being a client and child safe organisation and as such all our staff and volunteers go through security screening relevant to the role. The Benevolent Society supports vaccination as the best way to keep our clients, communities, volunteers and employees safe from COVID-19. Vaccination for COVID-19 is a condition of employment and volunteering.



The Benevolent Society

Job Salary

$86k - $92k inc super + Salary Packaging