In anticipation of an unprecedented volume of work projected for 2024, we are inviting expressions of interest for a Case Worker.

We are currently seeking a Case Worker to join the Family Safety Services team. As a Case Worker, you are responsible for the intake, case planning and management of direct referrals to the program. The role provides coordinated, wraparound support for clients from when they are first referred through to when they are discharged from the service, utilising a trauma-informed approach.

This position will be offered on a Permanent Part Time working 60.8 hours per fortnight.

Who Are We?

Since opening our doors in 1977, our passion for delivering high quality, people-focused support services has continued to flourish. In May 2020, we became the new custodian of White Ribbon Australia, establishing a national footprint for the organisation.

We remain committed to growing a workforce that celebrates diversity and seeks to inspire and empower the people we serve. 

While we’ve changed a lot over the past 45 years, our values – Hope, Opportunity, Perseverance and Equality – remain at the very heart of everything we do.

This is your chance to join an organisation with an exceptional team culture, driven by a commitment to diversity, respect and fairness. 

Selection Criteria

• Tertiary qualification in a relevant field such as Counselling or Social Work informed practice.
• Ability to develop rapport, be non-judgmental and provide a high level of counselling, case management and assessment to clients.
• Ability to apply current knowledge of developmental and psychosocial issues to assess clients and refer effectively if deemed necessary.
• Ability to work independently and as part of a team.
• Computer, numeracy and literacy skills.
• Organisational skills with the ability to prioritise competing tasks.
• Communication and problem solving skills.
• Knowledge of Family and Domestic Violence and working with Family Safety
• Knowledge in developmental and psychosocial issues.
• Knowledge of relevant theoretical approaches for working with young people and families
• Knowledge and understanding of person centred, strengths based, trauma informed and child safe practice 
• Knowledge of the principles and legal basis of ‘duty of care’ and statutory reporting requirements, in particular mandatory and non-mandatory reporting legislation
• Strong culturally safe practice and knowledge to ensure the cultural safety of clients, including those from an Aboriginal, Torres Strait Islander or Culturally and Linguistically Diverse (CALD) background, or the LGBTIQA+ community.
• Satisfactory Police clearance (not older than 6 months from the issue date)
• Unrestricted drivers’ licence 
• Working With Children Check 
• Ability to develop and maintain effective working relationships with internal and external stakeholders.
• Risk assessment, safety planning, advocacy, and negotiation skills.

What we can offer you

• Generous NFP salary packaging opportunities (option to package up to $15,900 for general living expenses and an additional $2,650 for entertainment benefits per annum)
• Extra Leave – 5 days of extra paid leave per annum (pro rata for part time)
• Paid parental leave policy
• Family Domestic Violence and Abuse (FDVA) leave, financial assistance and structured support for any employees who have experienced FDVA incidents
• Discounted Health Insurance with HBF
• Free, confidential counselling services through our Employee Assistance Program
• Annual Flu Vaccination Program

How to apply
Please submit a resume and a cover letter that addresses our Selection Criteria. 

White Ribbon Workplaces are centres of respect and proactivity in relation to the safety of women in the workplace and the community.

Communicare encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, people who identify as LGBTQI+ and people living with disabilities. 

Short listing will commence immediately. We reserve the right to close the position without notice. Unsolicited resumes and contact from recruitment agencies will not be accepted.