Case Worker – Homelessness Service

• Employment Term: Casual
• Location: Based at Bilinga
• Remuneration: $53.84 per hour + 11.5% Super 

Make a meaningful difference with UnitingCare

Gold Coast Homelessness Service is expanding across all three locations in Bilinga, Broadbeach and Labrador, with various roles throughout each program. 

We’re looking for people to join our teams, who want to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.

An integral part of our Homelessness Service as a Case Worker you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.

Let’s make a meaningful difference, together.

Your part in our UnitingCare team

The applicant will have experience working with people experiencing homelessness, including rough sleepers. They will be competent in identifying and understanding risks posed to children, as well as how to respond to effectively safeguard children.  They will be able to work autonomously as well as participate in and contribute to an established team of professionals.  

What makes a difference for us?  

You must have excellent verbal communication skills that enable you to assess needs accurately and extensively as well as transferable written communication skills to record assessments on the database. You must have a tertiary qualification in human services, community services, Youth Services or related field. A basic level of competence with technology is also required. 

We are assessing applications and holding interviews as applications are received, so we encourage you to apply without delay.

What makes a difference for you?  

At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our FaDS (Family and Disability Services) team work passionately across Queensland to make a meaningful difference in people’s lives.

• Flexible work arrangements to support work-life balance 
• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum 
• A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 
• A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 
• Eligible employees receive 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme 
• Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events 
• Career development opportunities to challenge yourself, grow and make a meaningful difference  

 We’d love you to be part of our UnitingCare family 

Our FaDS, team are passionate about their work with parents to ensure children remain safe in the home and parents have the skills, resilience and capability to effectively parent and meet their children’s developmental, educational, health and well-being needs. We also provide targeted services to men who are seeking to change their behaviour.

Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: 

• Provide welcoming, safe & nurturing services for children
• Implement measures to prevent child abuse and neglect within our services
• Appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion 

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.  

Safe workplace 

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.