• Maximum Term position until 30 June 2024
• Full time hours
• Wagga Wagga, NSW location

About us

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

You will provide casework support to clients in the Humanitarian Settlement Program (HSP) as they establish themselves in their first 12 months in Australia.  You will provide individualised support to clients to identify strengths and needs and assist in setting and attaining identified goals. You will work with other agencies and organisations in a collaborative approach to source appropriate support for clients.

HSP provides tailored and holistic case management to newly-arrived migrants to build on their strengths and support their needs. This includes: 

• Assistance to become socially and financially independent.
• Support from bilingual case workers and volunteers.
• Support to build client confidence through orientation programs.
• Community connection with mainstream health, educational and accommodation services.
• Specialised and intensive services for people with complex needs.

What you will bring

• Proven ability to provide high quality, specialist casework support and case management
• Demonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planning
• Demonstrated cultural competence and the ability to work with people from diverse backgrounds who have experienced grief, loss, torture, and trauma and who experience ongoing safety risks
• Demonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders
• Well-developed understanding of the refugee and resettlement experience
• A qualification in Social Work or a similar related field is highly desirable for this role. 

Working with Children check is a mandatory requirement for this role.

Benefits that act for you, while you act for humanity

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay – and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness. And access guided meditation and other wellbeing programs.

Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options.

Career development: Access to ongoing learning, training, and development courses.

Further information

To find out more about this opportunity please refer to the position description below.

For additional inquiries, please contact Julia Donaldson on 0437 938 653 for a confidential discussion.

Position description:  Case Worker – MSP.pdf

Applications close: 11:55pm on Tuesday 17th October 2023.

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with different lived experiences, abilities, gender, ethnicity, age, and sexual orientation. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Job Ref #: 522980