• Permanent Full Time
• Location: Orange 2800
• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia 

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose. 

Your Opportunity 

We have an amazing opportunity for an experienced Case Worker to join us working with people who have experienced severe and recurring mental illness.

The Case Worker will provide support to our Enhanced Adult Community Living Supports (CLS)  Program which supports people with severe mental illness to live in the community. Clinical care and psychosocial supports are provided in partnership with the Local Health District mental health teams.

In this role you will provide ongoing case management and practical supports with clients to improve mental health outcomes.  The team provides individualised support to move away from hospitalisation and towards recovery, community involvement, training, employment and permanent housing options

Your key responsibilities will be to: 

• Respond to referrals of clients to the service from internal and external support services
• Provide outreach services to clients – successfully inducting them into the program and creating individualised support plans
• Support clients to access and maintain Mental Health care plans and to achieve optimal recovery outcomes
• Develop and maintain relationships with internal and external stakeholders including service partners and government agencies
• Administration – Complete a range of internal and external reports relating to clients and the program including risk assessments, individualised support plans and program promotion.

Requirements for Success:

• Relevant experience or tertiary qualifications in social work, psychology, welfare or other related disciplines.
• Proven knowledge of complex mental health issues and co-occurring factors including AOD misuse and Substance Use disorder
• Understanding of the Recovery Orientated Principles and Framework, as well as Psycho-social rehabilitation and harm-minimisation practices to adequately support client recovery
• Case management skills including the ability to quickly acquire knowledge of locally available services.
• Skills in building rapport with clients while also liaising, negotiating and advocating for consumers with a wide variety of stakeholders
• First Aid certificate and Driver License
• Available to work before/after hours and weekends if required
• Evidence of Full Covid 19 Vaccination
• Willingness to undertake any relevant training opportunities for professional development relevant to role

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people. 

Our culture  

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.  

We’re committed to the safety and wellbeing of each other and the people we serve. 

 We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. 

 Find out more about a career with Mission Australia. 

 We encourage applications from people with disability and Indigenous Australians.

If you have a disability and need support to submit your application, please email [email protected]. 

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay) 
• Generous discounts with health insurance and major retailers 
• Free external, confidential counselling and access to chaplaincy support.

 How to apply 

View the Position Description   CLS Case Worker L3.pdf   and click “Apply now”. We will respond to your application.

 Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you