Case Worker Specialist Interventions Youth Off The Streets Ltd


We have 2 roles available which are full time positions. The positions are spread across our offices in Macquarie Fields and Blacktown, you will be involved in our Safer Communities contract focused on youth crime prevention. 


About Our Organisation:

Youth Off The Streets is a not-for-profit youth organisation that provides safety, support and opportunities for young people to build a positive future. We offer crisis accommodation and housing services, alternative high school education, alcohol and other drugs counselling, youth justice support, life skills and employment programs, cultural support and community engagement, among other services. We focus on early interventions that empower young people and strengthen communities.

The Role:

The main function of the role is to undertake case management activities for clients who are involved with or at risk of being involved with the criminal justice system. The program supports young people on bail conditions, pre-release support or exiting custody. Many are from disadvantaged backgrounds, and a disproportionate number are of Aboriginal background. The program aims to reduce the likelihood of the cycle of crime, relapse and reoffending through holistic case management and linking young people with services to address their needs.

Key to the role is effective and holistic assessment to determine the client’s needs and working with the young person in a strengths based approach, to set goals in their case plan. Case work interventions often involve reconnection with family and community, addressing mental health issues, connection to AOD programs, education and employment and housing and homelessness. The case worker will be able to translate these needs into case plans that enable the young person to have the right supports in place, and the opportunity to develop important life and living skills. By creating stability our goal is that they can avoid or prevent cycling through the justice system through better life choices and opportunities. The case worker will implement support approaches that are culturally appropriate and promote the client’s empowerment, autonomy, dignity and independence.


Selection Criteria, includes but is not limited to:


  • Diploma in Community Services, or a relevant field.


  • At least 1 years’ experience in case management of Young People.

Skills and knowledge:

  • Demonstrated experience and sound knowledge of case management theory, best practice principles, and case coordination.
  • Demonstrated working knowledge of the youth sector needs and trends.
  • Demonstrated ability to utilise referral pathways; apply trauma- and developmentally-informed and strengths based approaches; and to achieve client outcomes.
  • Demonstrated ability to work with Culturally Diverse and Aboriginal and Torres Strait Islander clients.
  • Superior communication skills, including written and verbal presentation skills, diplomatic and effective liaison and interpersonal skills.
  • Ability to collect, document, evaluate and provide detailed reports on tasks, service delivery and outcomes.
  • Demonstrated planning, organisational and superior time management skills.
  • Ability to work flexible hours and work afterhours in assertive community outreach as required.
  • Ability to apply therapeutic crisis intervention principles in crisis situations

What we can offer you:

  • A supportive team environment
  • Career progression and development pathways
  • EAP for yourself and your family
  • Salary packaging up to $15,900
  • Rewards and benefits program

A valid and current NSW Working With Children Check, Drivers Licence and unrestricted Australian working rights are essential for this position.

Please ensure you enclose a copy of your resume and cover letter addressing the essential criteria (2 pages maximum).

We encourage people who identify as Aboriginal or Torres Strait Islander to apply for this position.

At Youth Off The Streets, diversity, equity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our people. It fuels our innovation and connects us closer to our customers and the communities we serve.

Youth off The Streets is an EEO Employer and a child safe organisation

If you would like further information about the role before applying, please email us at [email protected] 



Youth Off The Streets Ltd

Job Salary

Full time