Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

With us, you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference.

The role of the CCS Coordinator is to coordinate staff, clinical support and contact arrangements for all parents and children using the Children’s Contact Service (CCS) and assist the Practice Manager, Post Separation Service (PSS), Wagga in delivering a high quality service.

Your new role

In consultation with the PSS Manager and Director – Operations, you will: 

• Coordinate the Children’s Contact Service, including staffing, clients, stakeholders and weekend operations to deliver a high quality service.
• Provide CCS case management duties to assist parents to reach agreement on arrangements for children after separation.
• Ensure that the focus is maintained on the needs of clients at all times, and that systems work well in the principal interests of clients.
• Recruit, supervise, train and support CCS Officers, providing induction, regular supervision, performance management and appraisal, managing rosters and leave arrangements and professional development for direct reports.

What you’ll need to succeed

1. Relevant qualifications in the field of Community Services, Social Work, Psychology or other relevant field.
2. Demonstrated ability in assessment and case-coordination of adults and children.
3. Ability to demonstrate a broad theoretical approach to counselling, mediation and restorative justice approaches and an understanding of the theoretical and practice frameworks applicable to family violence.
4. Ability to demonstrate knowledge of crisis intervention models, grief and loss in the context of family separation, child development, and negotiation and conflict management.

For a full list of selection criteria, please refer to the position description found via www.racr.relationships.org.au/about-us/employment

This position is a Full-time, ongoing role, based in Wagga Wagga, NSW.

Aboriginal and Torres Strait Islander Applicants are encouraged to apply.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a leadership position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.

What you need to do now

If you are interested in the role, please submit your resume with names of two work related referees and a cover letter specifically addressing each of the selection criteria (no more than half a page response under each criterion). Applications that do not address selection criteria will not be considered during the shortlisting process.

Applications should be submitted only via the “Apply” button on our website.

Position description with selection criteria is available at www.racr.relationships.org.au/about-us/employment

For further information, contact the Director – Operations on (02) 6923 9000 or email [email protected] to have a discussion.

Closing date for applications: Midnight on 8 January 2023