• $83k + super + salary packaging

• Permanent, Full time opportunity

• Located at Hambledon House, Edmonton

• Make a meaningful difference to the lives of Australians in need

Life at Mission Australia

When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we stand together with anyone who needs us, for as long as they need us. Find out more about us and our purpose.

Your Opportunity

This important, front-line position provides practical case management and counselling support to individuals and families dealing with challenging issues like family violence, anxiety, depression, teenage self-harm, and family separation.

Your key responsibilities will be to:

• Meet with clients to conduct a collaborative needs assessment and to develop strategies and set goals to improve their situation
• Assess clients and determine if they should be linked into the service or referred to an alternative service
• Provide individual case management and counselling support. This may be over the phone, face to face, in centre and/or outreach
• Assist to develop group counselling sessions to meet the needs of the service, clients and the local community
• Maintain client files and case notes as per Mission Australia policy and procedures as well as reporting requirements of the Funding Agreement
• Participation in team meetings and stakeholder gatherings

Qualifications & experience

• Relevant tertiary qualifications (e.g. Psychology, Social Work degree, or other relevant Allied Health qualification)
• Demonstrated experience working in the Family Support sector
• Previous case management experience
• Proven skill in delivering positive outcomes and customised support to clients of diverse backgrounds and varying levels of disadvantage
• Strong listening and engagement skills including the ability to build and maintain relationships with clients and other internal and external stakeholders
• Strong written communication skills and the ability to present information and case notes clearly and concisely
• A sound level of computer literacy including proficiency in Microsoft Office packages

Before starting work with us, you will need to undertake a national police history check, qualifications and referee checks, and have a clearance to work with children/vulnerable people.

Our culture

Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We’re committed to the safety and wellbeing of each other and the people we serve. We recognise and respect diversity. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.

Find out more about a career with Mission Australia. If you have a disability and need support, please email [email protected].

Your benefits

• Rewarding work – every day you know you’re making a real difference
• Not-for-profit salary packaging, reducing your tax (details via AccessPay)
• Generous discounts with health insurance and major retailers
• Free external, confidential counselling and access to chaplaincy support.

How to apply

Click ‘Apply’ and send your application today!

As a committed Circle Back Initiative employer, we will respond to your application.

Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you