Relationships Australia Tasmania (RA Tas) is a community-based, not-for-profit organisation firmly committed to helping people and communities thrive. We deliver a variety of programmes to assist individuals and families.
At RA Tas our purpose is to help people and communities thrive.
Our culture is the foundation upon which everything else is built. That’s why we invest in building an environment where our people feel supported and motivated to help make our vision a reality. We believe that a collective effort that draws upon the diverse strengths of all staff create the best results.
The diverse background and perspectives of our staff, the people we support, and our inclusive and collaborative culture are the keys to our success.
The Client Intake officer is responsible for the facilitation of client intake, assessment and client referral, as well as providing the client with information about their mediation pathway, other support services, and being the interface between new clients and practitioners.
Do you fit the bill?
- A Diploma level qualification in a relevant field and/or an equivalent combination of relevant experience, education and training.
- Experience in working to uphold the best interests of children, including a demonstrated understanding of mandatory reporting, suicide intervention and working with family violence.
- Well-developed organisation and priority management skills
- Experience in developing and maintaining productive working relationships with key internal stakeholders including a multi-disciplinary team.
- Well-developed interpersonal and communication skills
- Well-developed IT skills with the ability to navigate client management systems.
- Ability to work within and positively advance the mission and values of Relationships Australia Tasmania
Benefits
- Salary starting from $68,764 + Super / *Pro-rata
- Additional PAID leave days (up to 5 per year *pro-rata)
- Up to 4 weeks extra Annual Leave per year through our purchased leave scheme
- Additional Salary packaging options (up to $15,900 General Living Expenses and $2,650 Entertainment Benefits TAX FREE each FB year)
- Discounted Corporate health insurance
- Generous parental leave options (up to 14 weeks primary caregiver and 6 weeks secondary caregiver *12 months continuous service)
- Individual workplace flexibility options
- Industry best practice Supervision to support you in your professional journey
- Employer supported study leave options
- Ongoing Professional Development
- Employee Assistance Services
If you would like to find out more about this opportunity, read the Position Description [link removed] and contact Tina Hale, Manager Family & Community Services on 1300 364 277.
Applicants who can not view the Position Description via the link above, please view from our Careers Page www.tas.relationships.org.au/careers/current-vacancies/
With guidance from the Position Description and Selection Criteria, please let us know why you are the right person to fill this role. Preference may be granted to candidates who have addressed their suitability to the Selection Criteria.
RA Tas is a recognised Employer of Choice. We are an equal opportunity employer that has a culture enabling staff to achieve a healthy work-life balance. We offer flexible working arrangements, attractive salary packaging options and a supportive team environment in which to work.
Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to appointment.
Aboriginal and Torres Strait Islander Australians are encouraged to apply.