About Hear and Say

Hear and Say is Queensland’s leading provider of paediatric audiology and speech pathology services. We specialise in supporting families whose child has been diagnosed with permanent hearing loss through three core service areas; hearing screening, audiology, and speech pathology.

For over 30 years, our work has enabled children to grow up confident within themselves and capable of achieving success on their own terms. Hear and Say currently supports over 1,600 children and adults across Queensland.

Why work at Hear and Say?

Working at Hear and Say comes with rewarding experiences and opportunities to grow your career, personally and professionally. 

The core focus for our team of specialists is to work with families and other medical professionals to teach children with hearing loss to hear, listen and speak, through advanced audiology services, hearing technology and specialised Listening and Spoken Language Therapy using the Auditory-Verbal approach.  We also use this expertise to support thousands of children and adults of all ages to reach their full potential – from Hear to Learn, our School Hearing Screening Program, through to supporting adults to access appropriate hearing technology and beyond.

You will have the opportunity to experience moments of magic that leads to lifelong relationships with families all over Queensland – it’s not every day you get to watch a baby hear for the first time!

Purpose of the role

The purpose of this position is to provide support to children and their families in our Early Intervention program, with specific support to our Social Skills Programs for school aged students, Parent Education and M & A Program.  This is a relatively new role for Hear and Say and will commence as a 3 day/ week part-time contract with a view to becoming permanent after 6 months.

General responsibilities:

• Pre and post hearing implant surgery social work assessment and support
• Assess and follow up on any issues relating to the hearing loss diagnosis or implant surgery such as unresolved grief and loss by parents or self-esteem and bullying issues in children that might occur longer term.
• Provide individual social work support to clients and families accessing Hear and Say services through face to face and telepractice supports.
• Clinical data collection, evaluation, compiling any other specific reporting requirements
• Provide support and education to parents through babies and toddlers playgroup
• Provide Professional development to the Clinical Team as deemed appropriate in consultation with Clinical Director and Clinical Managers

Other duties:

• Presentations and consultation to Telepractice intensive, Social Skills and Habilitation programs as well as participate in any education required for other areas of clinical delivery as requested.
• Attend committee or other meetings as well as collaborate regularly with other allied professionals as required.
• Contribute to any relevant clinical governance matters, quality improvement projects, research programs, and health promotion as requested.
• Consult and liaise with external community agencies/groups to develop partnerships for health promotion and other service delivery activities.

 We invite you to apply if you have:

• A degree in Social Work, membership of the Australian Association of Social Workers and extensive experience in a clinical setting and paediatrics as well as possess personal values that align to our caring and inclusive family based culture essential.
• Demonstrated knowledge of and ability to provide routine social work counselling, assessments and care planning interventions for clinical services.
• Ability to work within multidisciplinary team and prioritise workload according to clinical indicators, risk management frameworks and organisational requirements.
• Demonstrated ability to maintain clinical records and prepare reports to required standards as well as be adept at giving presentations. 
• Ability to liaise with service providers and external community agencies/groups to develop partnerships for service deliver activities identified in the business plan. Plus generally, have the capability to build and manage effective internal and external relationships as well as have excellent negotiation and problem solving skills.
• Highly motivated, resilient and accountable as well as being organised, methodical & thrive in a busy and dynamic work environment.
• Eligibility to clear probity checks including National Criminal History Record Check and Working with Children Check.

What you will receive:

• Competitive salary + super

• Not for profit salary sacrifice of up to $18,500

• Meal entertainment allowance up to $2,650

• Novate car lease opportunity

• Paid parental leave

• Professional development

• Corporate partner discounts

• Free access to our Employee Assistance Program

• Annual flu vaccination

• Free on-site parking

If you share our vision and would like to be part of the Hear and Say team, please submit your resume and covering letter to [email protected] asap.

Go to https://www.hearandsay.com.au/about-us/join-our-team/ for the position description or call the Head of Listening and Spoken Language, Lynda Farwell on 07 3850 2111 for further details.