Counsellor/Educator – Step Up/Step Down Hope Community Services Inc


  • Part time, 60.8 hours/fortnight – Monday, Wednesday, Thursday, Saturday
  • Level 4 of the SCHADS Award + Super + Regional Allowance + Salary Packaging


Are you ready to courageously help people in the toughest situations to get back in control of their lives? 

About HOPE 

HOPE has been a community service in Western Australia for over a century, providing much needed support to people affected by alcohol and other drugs, mental ill-health, youth justice issues and socioeconomic disadvantage.

We are looking for people who are motivated and focused on ensuring positive experiences and outcomes for our clients.

Our Philosophy of Care 

We exist to bring HOPE to people and communities facing the toughest challenges in Western Australia. To bring diligence, optimism, courage, and collaboration to those who need us most. To achieve lasting impact, we walk with you, wherever it takes us, for however long we are needed. We believe in a community-led approach. We act in humility. We seek out the wisdom of others. We are HOPE. Each year we help thousands of people in the toughest situations to get back in control of their lives.   

About the role:

The Counsellor / Educator provides alcohol and other drug assessment, counselling, case management, education, and support to Step-Up Step-Down consumers. The Counsellor/Educator will liaise between NEAMI, HOPE and other service providers for referrals into and out of HOPE Springs residential services as appropriate.

In this role you will develop recovery plans with the clients and review the effectiveness of the plan in moving the client towards their goals. You will have up to date knowledge of evidence-based interventions for alcohol and other drugs, and mental health illnesses. There will be a focus on building and maintaining effective relationships with key stakeholder and participating in community prevention activities, interagency and service coordination meetings, as well as deliver outreach services.

Requirements of the role:

You will have demonstrated a good understanding of the complex needs of clients who experience co-occurring AOD, physical, and mental health problems. You must have a tertiary qualification in health, education, behavioural/social sciences, youth work, health/mental health nursing or approved equivalent, with experience working in the Alcohol and Other Drug or Mental Health sector as a counsellor.

You will be required to travel to deliver outreach services, which may include overnight stays depending on distance. Well-developed communication, administrative, and computer skills are also a must.

Appointments will be subject to Australian residency/visa, satisfactory National Criminal Record checks, the Working with Children Check, Current C or A class driver’s license, and suitable work referees.

Our Culture  

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’. 

Find out more about Hope on our website. 

If you need support to submit your application, please email [email protected].

Your benefits  

  • Knowing you are making a real difference in your community and being in a team that celebrates your successes and supports you during challenges.
  • Not-for-profit salary packaging, reducing your tax (details via AccessPay).
  • Discounts with a major health insurance provider.
  • Free external, confidential counselling through our EAP Service and clinical supervision in counselling roles.

What to expect next  

We vow to respond to every candidate that applies for a role at Hope.  

If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub. 

Applications close: 11 Sept 2023

Applications may close early if a successful applicant is found.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Erica Panizza on 0863926309, quoting Ref No. 1123764.



Hope Community Services Inc

Job Salary

Part time