Counsellor Mates4Mates

JOB DESCRIPTION

Mates4Mates is one of Australia’s leading veteran charities recognised nationally for providing progressive, integrated support and rehabilitation programs for veterans who have been impacted by service, and their families, helping to rebuild and change lives.  

Almost 10,000 people have directly benefited from our services and continue to access support regularly. With over 30,000 occasions of service provided each year by our staff, veterans and their families are supported to connect, recover, and move forward after service-related injuries.
 
www.mates4mates.org 

Role:
Mates4Mates is currently seeking an experienced Counsellor to join our Mates4Mates Veteran & Family Wellbeing Centre. The purpose of this role will be to work collaboratively as part of a multidisciplinary clinical team to support the sustainable delivery of services to our members in addressing mental, emotional and behavioural issues. 

In this full-time position you will be delivering care coordination, case management, individual counselling, group programs and supporting social connection activities. You’ll be working with a progressive and motivated team delivering evidence-based treatments – you’ll find that no two days are the same.
Your responsibilities will include:

  • Conduct intake activities for clients in accordance with Mates4Mates policies and procedures. Activities may include, but are not limited to eligibility assessments, intake interviews and psychosocial assessments.
  • Take a lead role in the coordination of care for our clients through case conferencing, liaison and communication with internal and external stakeholders.
  • Deliver individual and group mental health support and or interventions to veterans and family members, utilising billable opportunities where possible in line with DVA, Medicare and other referral policies and procedures
  • Provide mental health triage and referral support to Liaison Officers and Regional Manager.
  • Develop and deliver health and wellbeing projects and programs as directed by the Clinical Program Manager and Clinical Lead – Social Work and Counselling.
  • Provide support to veterans and their families through participation in Veteran and Family Wellbeing Centre activities, including social connection activities.

  
Essential for success: 

  • Relevant qualification in counselling
  • Registration with an external certifying body such as the Australian Association of Social Workers.
  • Experienced in working directly with community members experiencing a range of social, financial, physical and/or psychological issues.
  • Experienced in intake and assessment or conducting structured interviews and assessments with people seeking assistance within a community services environment.
  • Well-developed oral and written communication skills, interpersonal skills and computer proficiency, including the ability to use client information management systems.
  • Demonstrated accountability and proficiency in record keeping.
  • Drivers License
  • Ochre Card

  
  
Advantageous

  • Direct experience in delivering services to current or ex-serving Defence personnel and their families.
  • Experience working in a multidisciplinary team.

 
Why work for us

Mates4Mates invests not only in its staff to grow their careers and be the best versions of themselves, but it also invests in its inviting, inclusive and fun culture. Across all its locations, Mates4Mates offers a supportive environment for its close-knit teams to connect with each other as well as the veteran and Defence community.
  
Other employee benefits include:

  • Competitive remuneration package and salary sacrificing
  • 3 additional gifted leave days for Christmas
  • Phone and Laptop provided
  • Supportive management and team environment
  • Benefits Hub with discounts to major retailers and more
  • Participation in our Staff Wellbeing Program
  • Professional development opportunities tailored to you
  • Access to the Employee Assistance Program

  
At Mates4Mates we value the unique backgrounds, experiences and contributions that each person brings to the workplace and embrace and celebrate inclusion and diversity. We openly encourage applications from people with diverse experiences, perspectives, and backgrounds including but not limited to: Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, people with a disability and people that identify as LGBTIQA+. We’re an equal opportunity employer and recognise that a diverse workforce is crucial to our success as a business.
  
This is an exceptional opportunity to make a difference in the veteran community. If this opportunity excites you, apply now!

For more information or a copy of the position description please contact Hannah McConchie at [email protected]

Recent job advertisements

Youth Worker – Department of Youth Justice

As a Youth Worker, you will specifically: Provide supervision and support to young people in accordance with relevant legislative provisions, strategic priorities, statutory delegations, departmental policies, procedures and contemporary best practice. Support the Program Coordinator in relation to the maintenance of services for young people subject to youth justice interventions. Provide supervision and support to

Read More

Residential Youth Workers – Sunshine Coast – ProCare Australia

The OrganisationProCare Australia – Leaders in Recruitment and Labour Hire for the Community Service sector. Since 2003, ProCare Australia have been connecting qualified and experienced Community Service professionals to casual, locum, fixed term contract and permanent opportunities. We support Government Agencies, Non-Government organisations, Not for Profit organisations and private companies with recruitment of Community Servi

Read More

Youth Worker – Community Village Activities Worker – Uniting NSW & ACT

About the Role   This is part-time contract opportunity working 13 hours week until July 30, 2025 (with possible extension) based at Wardell Community Village. Be a driving force for recovery in Cabbage Tree Island Community. As a Youth Worker, you will implement and support activities that bring hope and resilience to residents, especially those impacted by the recent floods. Your focus will be on en

Read More