About TAFE Queensland
TAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the State Winner of the 2022 Large Training Provider of the Year at the prestigious Queensland Training Awards. Our training is delivered to students and apprentices on-site, online, in the workplace, or on-campus to give people the skills they need to enrich their communities, support their industries, and strengthen their local economies.
By working at TAFE Queensland, you can be part of a highly experienced workforce closely connected with their industries and dedicated to delivering best practices and innovative training.
Your Opportunity
As a key member of the Student Support Team, the Counsellor will provide confidential short-term counselling services to current students to assist them in overcoming barriers to the successful participation and progress in educational activities. The Counsellor also provides a consultative service to educational staff in relation to student conduct/behaviour.
This position sits in the Student Support Services Team and reports to the Student Support Manager.
This is a Temporary, Part-time opportunity, to 05 April 2024, unless otherwise determined.
The position will be based across Alexandra Hills and Mt Gravatt campuses, however you may be required to perform work at other TAFE Queensland campuses.
Key Responsibilities
• Contribute to the success of transformation and cultural change through promoting and modelling the established values of Safety First, Working Together, Focusing on our Customer, Taking Responsibility and Showing Initiative.
• Live a safety culture, lead by example and support the Health Safety and Environment Management System to create a TAFE Queensland Brisbane-wide safety culture.
• Provide counselling support to students experiencing psychological, emotional and/or financial distress affecting their performance and progress at the organisation.
• Available to assess and provide advice to management on possible responses to critical incidents.
• Provide study guidance to existing and prospective students promoting TAFE Queensland courses and pathways for students.
• Provide support, and consultancy to teaching/administrative staff in relation to behavioural management of students, including assisting and organising skill development programs for small groups of students with concerns around study skills, time management, motivation, stress management, communication and interpersonal skills.
• Participate as required in Open Days, Expos and other external activities which promote TAFE Queensland Brisbane.
• Participate in relevant professional development, peer and one to one supervision ensuring a consistently high standard of best practice within professional boundaries and legislation requirements.
• Maintain up to date records of service provisions and provide accurate and concise monthly reports.
• Assist in the constructive resolution of student concerns, complaints and/or grievance through proactive intervention on behalf of the organisation.
How you will be assessed
The ideal applicant will be someone who has the following key capabilities:
1. A proven track record in the delivery of counselling/student support services, with the ability to effectively identify risk and analyse complex situations to determine appropriate plans, interventions, referrals and any follow-up required.
2. Demonstrated ability to meet business objectives and maintain current knowledge of student support practices, systems and processes within a professional practice framework.
3. Demonstrated ability to build and sustain productive internal and external key stakeholder relationships to foster a positive and cohesive work environment in a multi campus environment.
4. Proven ability to work as part of a team and autonomously, demonstrating flexibility and adaptability to change, with a high level of personal organisation and ability to prioritise tasks.
5. High level of communication and client service skills, with collaborative practice, to achieve optimal outcomes for students.
Mandatory Qualifications/Requirements
• Possession of a degree in Educational Psychology, Psychology or Social Work or other degree qualification(s) from a recognised tertiary institution.
Working with Children Check (Blue Card)
Confirmation of employment is conditional upon the preferred applicant being issued with a Blue Card. For further information, please access the Public Safety Business Agency’s Blue Card Services: http://www.bluecard.qld.gov.au/. <delete if not applicable>
Note: Proof of qualifications and industry currency/experience to be provided at interview.
Highly Desirable Requirements
• Possession of a degree in behavioural/Social Science
Vaccination Requirements
It is a condition of employment for this role for the employee to be, and remain, vaccinated against COVID-19 in accordance with the Chief Health Officer COVID-19 Vaccination Requirements for Workers in a high-risk setting Direction.
You will be required to provide one of the following types of documentation for the hiring manager to sight before an offer of employment will be made:
- A COVID-19 digital certificate;
- Your immunisation history statement for COVID-19 vaccination;
- An International COVID-19 Vaccination Certificate for overseas travel;
- Vaccination information displayed on the QLD ‘Check In App’;
- Written confirmation of COVID-19 vaccination (e.g. vaccine card); Evidence of a medical contraindication for COVID-19 vaccines.
How to apply
If you’re interested in this role, click the ‘Apply’ button to submit your application via the TAFE Queensland Recruitment Portal. When submitting your application, please ensure you provide the following:
- A detailed resume;
- A cover letter that outlines your known skills, abilities, knowledge and experience in response to the “How you will be assessed” criteria above (maximum of 2 pages in total; and
- The contact details for two referees (one of whom is your current supervisor)
Closing date: 1800pm, Tuesday 15 August 2023
Job Reference Number: TQ2023-1012
For further information, please contact:
Michelle Keel
(07) 32445095 or [email protected]