Critical Incident Counsellor – Contractor – ACCESS Programs Centacare Catholic Family Services


Bring your expertise to a long-standing EAP service to a variety of SA organisations. Adelaide CBD & Metro based.

The Role

ACCESS Programs is a social enterprise of Centacare Catholic Family Services and a leading provider of Employee Assistance Programs (EAP), training and consulting services to various South Australian organisations and businesses. Services are provided on a fee for service basis and include confidential counselling, conflict resolution, training, management coaching and formal referral. In addition, ACCESS provides trauma response services to employees affected by unforeseen events.

We are looking for an extension of our Critical Incident team responders to be available at short notice to support staff onsite to manage employees affected by unforeseen events. This includes travel to and from the workplace, facilitation of group debriefs, applying psychological first aid and further flexible one on one staff support.

This is a fixed term opportunity for 3 years (Contractor)

See attached Position Description for full details. 

What you need to bring

  • Degree qualification in Psychology or Social Work and membership of the relevant professional body A.A.S.W. or APS and/or
  • Minimum 5 years’ experience in clinical service delivery
  • Valid Department for Human Services (DHS) Working with Children Check
  • Valid Australian Driver’s Licence


  • Experience using Athena Penelope electronic client management system
  • Experience in counselling and therapeutic approaches within the human services

What’s in it for you

  • Attractive hourly rate 
  • Join an experienced, well-qualified and professional team
  • Stimulating work with a variety of client organisations 
  • Ongoing training and development opportunities

Who we are

Each year, we support more than 30,000 people through community services in metropolitan and regional South Australia, operating within a strong ethical framework. We are client focused and provide support regardless of race, economic circumstance, sexual orientation, gender identity, religious belief or ethnic background. Centacare is a Child Safe, Quality Accredited Organisation and is a registered NDIS provider. We value the uniqueness of individuals, we consult, collaborate and operate with integrity and professionalism. Centacare is committed to cultivating a harmonious workplace free from harassment and discrimination. Equal opportunity principles align with our mission, vision and values. We believe that treating our workers fairly has a positive impact on our clients and maintains our reputation as a great place to work.

To learn more about us, click on the video Centacare Catholic Family Services – Our Story

How to Apply

Please submit your resume and cover letter (as one document) outlining how you meet the requirements of this role as outlined in the position description. To access the position description or submit your application click on the Apply button.

For a confidential discussion about this opportunity please contact Amanda Coldwell, Senior Manager ACCESS, on 08 8215 6799.

Applicants from Aboriginal and Torres Strait Islander backgrounds are strongly encouraged to apply.

With respect, no agencies please.



Centacare Catholic Family Services

Job Salary