DFV Practitioner (Case Manager) – MOMO Domestic Violence NSW Service Management


DFV Practitioner (Case Manager) – MOMO

Full Time

Fixed Term Contract

City Office + Work from Home options!

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples for this position.

Life at DVSM

Domestic Violence NSW Service Management (DVSM) is a registered charity which aims to prevent and to provide support for people escaping/experiencing Domestic and Family Violence and homelessness.  Our vision is a world where women, families and communities live free from violence, have equal rights, opportunities, and the freedom to reach their potential. 

A key part of working in this role is to demonstrate our values in day-to-day work. These values are: 

• Person Centred – We listen and embrace diversity to support our clients to achieve their self-defined goals.

• Excellence – We exceed expectations with our professionalism and evidence-based products, programs and services.

• Respect – We remain open minded and non-judgmental.

• Integrity – We are ethical, transparent and accountable. 

Your Opportunity

The DFV Specialist Services consists of the program MOMO, ACSS and CYP funded programs:

  • MOMO (Moving Out Moving On) is a Specialist Homelessness Services (SHS)provides support to women who have experienced homelessness or are at risk of experiencing homelessness as result of DFV. MOMO provides case work and specialist trauma informed support to women with/without children to support women to safely stay at home or find alternative accommodation.
  • ACSS – Accompanied Children’s Support Service provides case management and counselling support to children and young people who are experiencing, or at risk of homelessness and who are experiencing, or who have experienced, domestic and family violence in a trauma informed service delivery model.
  • CYP – Children and Young Person’s program – provides trauma and DFV informed support to children and young people who are living in priority refuges who have experienced DFV and require specialist children’s support.

This role will sit within the MOMO program. Your role as the DFV Practitioner is to provide direct service provision to women, transwomen and gender-diverse people who are victim survivors of DFV. You will work both independently and as part of a small specialist team delivering person centred outreach support and community engagement across the Inner City of Sydney LGA.

You will work in collaboration with the Senior DFV Practitioner and Manager Specialist Services to support the achievement of organisational goals and maintains a positive culture within team.

Your Impact

• Provide trauma and DFV informed case management support to women.

• Provide outreach support to the target group at various outreach hubs across the service delivery area.

• Respond to client’s mental health, safety and wellbeing needs as identified.

• Provide advocacy and support for families who have experience DFV.

• Arrange Safety Planning with women.

• Document in CIMS case notes and complete reports when required.

What you’ll bring to the role

• A relevant degree or certification in social work or related field is preferred

• 2 years’ experience working directly with clients who have experienced DFV and/or homelessness

• Demonstrated experience working in direct support roles in the DFV or welfare sector.

• Experience working in a team based environment

• Working with Children Check (WWCC)

• Valid First Aid Certification

What DVSM will provide for you

• Not-for-profit salary packaging, reducing your tax (details via Access Pay)

• Rewarding Work – Work for an organisation who is committed to supporting families who have experienced DFV achieve their best outcome.

• Work for a dedicated children’s service in the DFV sector with a dedicated team and leadership team to seeing the children’s services grow.

• Flexible work environment

• Access to Learning and development and professional supervision

As we are an organisation that supports and services for women and children, to be female is a genuine requirement for the position under Section 31 of the Anti-Discrimination Act 1977.

For more information about who we are and what we do, please visit our website www.dvnswsm.org.au.



Domestic Violence NSW Service Management

Job Salary