Are you a committed domestic violence response professional passionate about making change? Are you ready to reignite your work-life, enjoying an intense sense of professional satisfaction while being provided with a healthy work-life balance that prioritises your self-care and wellbeing?

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We may have the perfect opportunity for you!

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We are on the lookout for someone with proven experience working within the domestic and family violence space, with the demonstrated ability to quickly build rapport and work collaboratively within diverse teams. Our ideal candidate will also have a comprehensive knowledge of the issues affecting families and individuals experiencing domestic and family violence, child abuse, suicidal ideation, and self-harm.

Given the nature of the role, we understand that maintaining a healthy work-life balance and excellent self-care practice is vital. Although we may be biased, we believe that Central Queensland truly is the perfect location to base yourself when work-life balance and self-care are top priorities – Rockhampton in particular, offers something to suit everyone.

With a growing population of over 82,000, Rockhampton is the fourth largest regional city in Queensland outside of the south east corner. A 30-minute drive from the beaches of the Southern Great Barrier Reef and a 1-hour plane ride from the bustling Queensland capital Brisbane, Rockhampton is a modern regional city that itself mixes laid-back country living with the cosmopolitan conveniences of the big city. Surrounded by mountain views, residents of the Rockhampton area enjoy affordable housing, low commute times and quality educational institutions that cater for every stage of life. If you’re not already a part of our community – we’d love for you to join us!

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If this sounds like an opportunity you’d like to pursue, read on!

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The CatholicCare Central Queensland and Helem Yumba Domestic & Family Violence Response program provides a range of collaborative and person-centred support interventions to adults, children and young people who are experiencing, or who are at risk of experiencing, domestic and family violence. The partnership between CatholicCare and Helem Yumba is a first for our region, ensuring that all domestic and family violence supports are provided in a culturally safe way. This is an exciting time to be joining our team as we embark on this innovative journey towards enhancing services for our region.

About the Role

The Domestic and Family Violence Case Worker is responsible for providing high quality case management service as part of the Domestic and Family Violence Response Program, to maximise the safety of all families at risk. The Domestic and Family Violence Case Worker will provide early intervention, safety skills and planning, information, referrals, and options to people during a critical time.

Key aspects of the role include:

• Undertaking initial screening and intake, conducting risk and needs assessments and appropriate safety planning.
• Developing client care plans and delivering wrap-around targeted interventions, including consultation with and referrals to other agencies.
• Maintaining strong internal and external stakeholder relationships.
• Ensuring that all services provided are done so in accordance with the relevant funding guidelines and standards and organisational policies and procedures.

What We’re Looking For

• Understanding and knowledge of domestic and family violence dynamics, as well as community services such as child, youth and family, family violence, housing, mental health, and alcohol & other drug services.
• Diploma of Community Services as a minimum qualification
• Demonstrated ability to provide crisis intervention, prioritise work, carry out risk assessments and conduct safety planning.
• A current C or CA class Driver’s license (QLD)

In addition to the above, you will need to demonstrate:

• Strong written and verbal communication skills.

• Ability to work within the legal limitations around the right to confidentiality and privacy.
• Knowledge of the issues affecting families and individuals who may be experiencing domestic and family violence, child abuse, trauma-informed practice, suicidal ideation, and self-harm.
• Understanding of case management principles and how to implement these (desirable).
• Proven ability to manage and maintain caseload and documentation.
• Ability to acquire knowledge to implement trauma-informed practice.
• Proven ability to build relationships with clients and stakeholders through trust rapport whilst adhering to ethical standards and guidelines.
• Capacity to engage clients from diverse backgrounds and establish effective working relationships, remaining mindful of appropriate cultural protocols.

All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.

*All staff of CatholicCare must be fully vaccinated against COVID-19, or have an approved medical exception in place, as outlined in the Queensland Public Health Direction Workers in a Healthcare Setting (COVID-19 Vaccination Requirements).*

Why Join CatholicCare Central Queensland?

CatholicCare Central Queensland is a large, vibrant and well respected not for profit organisation providing services across the Catholic Diocese of Rockhampton. From Mackay in the north to Bundaberg in the south, and out to Longreach in the central west, our primary focus is based on our Christian Ethos and the principles of Catholic Social Justice.

Our Benefits

As a valued employee of CatholicCare, you will join a diverse and innovative team of more than 300 staff. Supported by good leadership, you will proudly deliver services to make a difference in the lives of a wide range of people across our local community. You will also enjoy:

• A supportive work-life balance
• A stable employer with a strong, values-driven culture
• Ongoing training and development opportunities
• Employee benefits across a range of product discounts and wellness content
• Access to our Employee Assistance Program
• Generous salary packaging options of up to $15,900 to increase your take home pay

What to Do Next

To apply for this position, please submit the following documents:

• Your current resume
• A cover letter clearly addressing the key aspects and requirements of the role

Apply today for a career that changes lives.