Brisbane Youth Service

Since 1977, Brisbane Youth Service (BYS) has worked to create new futures for vulnerable young people at risk of homelessness aged 12-25 years and their children.

The Drug Intervention and Rehabilitation Worker engages, supports and educates homeless and at-risk young people experiencing multiple vulnerabilities to achieve their personal goals around alcohol and other drug use. The position provides crisis intervention and case managed support, individual and group support, and works collaboratively with the community to effectively respond to issues associated with alcohol and other drug use.

Employment Type & Hours

Full-time | 76 hours per fortnight

Conditions

Level 4 – Social, Community, Home Care & Disabilities Services [SCHADS] Award 2010

• Generous salary packaging benefits with flexible work arrangements available
• 5.5 weeks annual leave per annum [pro-rata]
• Great team culture – incl. national Voice Project’s 2022 Best Workplace Winner!

In addition to submitting a resume or CV, applicants must address the selection criteria [below] in their cover letter to be considered for shortlisting.

Selection Criteria

1. Understanding of and commitment to BYS vision, objectives and practice framework
2. A high level of understanding of young people’s alcohol and other drug use and trends in use, including co-occurring substance use and mental health issues.
3. A demonstrated ability to implement crisis interventions and therapeutic approaches aligned with BYS’ practice framework, including a commitment to harm reduction, health promotion and social justice principles.
4. Demonstrated experience in case management and supporting young people to plan and achieve their goals.
5. Strong and effective communication skills and an ability to engage with vulnerable young people, professionals, colleagues, service providers, and health practitioners
6. Strong organisational and planning skills and the demonstrated ability to work independently and prioritise and manage competing demands

Education, Qualifications, Requirements [Mandatory]

• A tertiary qualification in Social Work, Human Services, Psychology, Social Sciences or comparable qualification OR substantial demonstrated experience in a related field
• Current Queensland driver’s license
• Working with Children Suitability Card [Blue Card] / willingness to obtain a Blue Card prior to commencement
• Evidence of vaccination, immunity, or medical exemption for the following preventable diseases prior to commencement: Measles, Mumps, Rubella and Varicella [Chicken Pox]; Pertussis [Whooping Cough]; Hepatitis B and COVID-19
• Three relevant references, including most recent manager, if relevant

Skills & Experience

• Self-reflective and critical thinking skills
• Sound planning and organisational skills
• Case management and case planning skills
• Knowledge of, and skills using client management and reporting software
• Experience working with vulnerable young people, particularly in AOD work
• Experience in a front-line service delivery setting
• Experience working collaboratively with other agencies

Personal Attributes:

• Personal drive and integrity
• Consultative and collaborative working attitude
• Flexible, self-directing, inclusive, respectful, ethical, accountable
• Ability to respond appropriately and stay calm in crisis

Service Delivery

• Engage young people and manage a caseload through positive relationships in order to provide needs assessment, information, advice, brief and crisis intervention, counselling, individually negotiated support planning, and advocacy to reduce the harm associated with alcohol and other drug use.
• Link young people with other drug treatment and health services where needed to facilitate ongoing support and treatment.
• Refer and support clients to access emergency assistance, housing, legal assistance, mental health support, education, training, and social activities so they can meet their identified needs and goals.
• Shared responsibility for operating a needle and syringe program for harm reduction.
• Provide mobile and outreach support when required, in partnership with other BYS staff.
• Participate in staff meetings and organisational planning to contribute to the monitoring and development of BYS programs and services.
• Develop collaborative relationships with internal and external service providers.
• Collect and maintain accurate client data, to contribute to monitoring, evaluation and reporting on program performance.
• Participate in both quantitative and qualitative data collection to support BYS’ continual quality improvement.
• Participate in staff training and development activities as required.

People, Culture, Safety

• Contribute to a culture of respect, optimism, accountability and resilience in line with organisational values
• Participate in supervision, team meetings and performance reviews
• Identify and participate in training and professional development opportunities
• Provide support to colleagues including new staff and students
• Protect and promote the rights of children and young people, including making decisions compatible with the Human Rights Act 2019; and responding to and reporting suspicions and disclosures of abuse or harm
• Ensure a healthy and safe workplace for all by adhering to BYS Work Health and Safety Policy, Procedures and Practice

Administration

• Undertake all administrative functions relating to the role in accordance with relevant policies and procedures
• Submit timesheets and leave requests accurately and on time on a fortnightly basis, in accordance with relevant legislation and organisational policy and procedure
• Prepare reports as required

Interviews may take place progressively for successfully shortlisted applicants with an immediate start available. This position may be withdrawn earlier than the close date if an applicant is successfully appointed prior.

Please visit our website for more information about working with BYS: https://brisyouth.org/

We look forward to hearing from you!