KOKOS is an innovative education and migration agency with head office in Melbourne CBD, Australia. Our network of offices stretched from Melbourne, Sydney, Adelaide, Perth and Brisbane, Gangnam in Korea, Guangzhou in China, Tokyo in Japan, and Manila, Davao and Pampanga in the Philippines. We provide transparent, professional and efficient services to assist our customers in achieving the best solutions to their international education concerns.

KOKOS Melbourne is looking for an experienced Education Consultant(for China market) to join our professional services team.

Key Responsibilities:

– Advice onshore and offshore international students effectively to facilitate admission into Australian Universities, Colleges and other education providers.
– Efficiently manage and respond to student inquiries received through various platforms, including WeChat, email, Redbook, Facebook, and other communication channels. Ensure prompt and professional constomer service to address students’ questions and concerns effectively.
– Use strong research and self-learning skills to keep up to date with education industry information related to student visas, new courses and schools updates, migration information etc.
– Develop a wide network of students and maintain relationships with key external stakeholders including student body associations, company business partners, and education providers.
– Create and maintain accurate database in the company CRM. Collecting student’s information and preparing documents for school and student visa application, arranging student’s health insurance, health examination and student accommodation, etc.

Requirements:

• At least 1 year of experience working in the international education industry, preferably with a focus on the China market.
• Demonstrated understanding of the Australia education system and study abroad aspirations of international students.
• Strong interpersonal and communication skills to effectively engage with students and build lasting relationships.
• Fluency in both Mandarin and English is essential.
• Proactive, self-motivated, and able to work independently.
• Ability to adapt to a fast-paced and dynamic environment.
• Knowledge of visa regulations and application procedures for popular study destinations is a plus.
• Intermediate-level skills in MS Office, including Word, Excel, and PowerPoint, to create, analyze, and present information effectively.

Please send your resume and cover letter to [email protected] and cc [email protected].
Only selected candidates will be invited for interview.

Welcome to join our solid team, we are waiting for you!