Hays Migration is a boutique education and migration consultancy with its head office located in the Adelaide CBD and branch offices in Hobart, Melbourne and China. We are currently seeking full-time Education Counsellor / Registered Migration Agent.
Education Counsellor
- Conduct consultation with international students to study in Australia;
- Assist clients with school/university applications, offer letters, confirmation of enrolment (CoE), and enrolment procedures;
- Assist clients in preparing documents for Australian Student Visa applications;
- General administrative duties include handling queries via phone, email, and general correspondences, filing and archiving files, etc;
- Corresponding with potential students and institutions with regards to applications;
- Manage student applications, selection, and admission.
Migration Agent
- Consult and market with potential clients for various service needs;
- Research relevant Migration Regulations, maintain sufficient technical knowledge to advise and respond on technical matters;
- Manage the progress of client files, and meet deadlines;
- Keep up to date with policy, regulation, and industry changes, and provide internal training;
- Provide accurate information to prospective clients and Assist clients to achieve their desired visa outcomes;
Requirements:
- Minimum of 2 years of experience in a relevant position – essential;
- Fluent in a language other than English – desirable;
- Work under pressure and meet monthly targets;
- Be able to prioritize tasks and multi-task efficiently and effectively;
- Be able to work to high standards in a fast-paced environment;
- Have strong interpersonal and problem-solving skills;
- Present professionally and provide excellent customer service;
- Students currently studying migration law and practice are encouraged to apply.