Education Counsellor SOL Edu

JOB DESCRIPTION

Education Counsellors – Mandarin or Korean Speakers

About SOL Edu and Migration

SOL Edu and Migration is a leading International Education and Migration company founded in 2002 in Brisbane, Australia. With a global presence, SOL Edu has assisted approximately 40,000 international students in pursuing their study in Australia and New Zealand, while also helping more than 5000 clients to successfully arrive, stay and/or migrate to these two countries.

With 21 years in the education industry, we offer comprehensive support to students throughout their entire academic journey, from pre-arrival to post-arrival in Australia and New Zealand. We work closely with students to identify appropriate courses and institutions that align with their academic record and personal circumstances. We also provide them with free admission processes, student visa application support and settling down services. Should students desire to further their study, SOL Edu can provide a hassle-free transfer process that complies with all regulatory requirements.

We are one of few companies capable of offering an “one stop service” for clients, covering all education and visa services. With a team of five registered migration agents located in Australia and New Zealand, we provide extensive expertise and experience in all types of visas, including student visa as well as other visa subclasses that help clients stay longer and migrate to Australia and New Zealand.

SOL Edu is headquartered in Brisbane, Queensland, Australia. However, we have expanded our business operation globally by establishing five physical offshore offices in Bangkok (Thailand), Thimphu (Bhutan), Seoul (Korea), Auckland (New Zealand) and Christchurch (New Zealand). The offshore offices allow us to enhance the SOL Edu brand name in these promising markets and help us directly provide education and visa services to offshore students. 

About the position

  • Full-time position 
  • Work from Brisbane office

About the duties 

  • Promote SOL partnered institutions and their courses to international students in an ethical and professional manner;
  • Communicate to understand students’ needs and develop suitable study plans that meet their academic records, English level and needs;
  • Counsel and collaborate effectively with students and their parents to finalise their course selection;
  • Prepare student’s application/enrolment documents properly;  
  • Process students’ application in a timely and proper manner;
  • Maintain comprehensive records and documentation in accordance with the SOL Edu system;  
  • Collaborate well with admissions team to facilitate admissions processes for students;  
  • Assist in organising events/exhibitions and other promotional activities; 
  • Attend professional training activities orgasnised by the company;
  • Other tasks as directed. 

About you  

  • Graduate from higher education courses at Australian universities, or proven equivalent work experience.
  • Have work rights in Australia.
  • Education Counselling experience is preferred but not compulsory;
  • Passion for customer service 
  • Good interpersonal and negotiation skills 
  • Willingness to help students at all times;
  • Understand and value the multicultural working environment.

Other requirements

  • 2nd language required – Mandarin or Korean

How to apply 

We receive the application and CV through our website only. Please go through the company website and submit application at https://www.soledu.net/en/jobs-and-careers/