MTC is a not-for-profit organisation that aspires to shape a society where everyone has the means and motivation to create a life of their choosing. We deliver high impact employment, training, and youth programs that help people gain skills for employment and entrepreneurship, build self-worth, and enable possibilities for transformative change.

About the Role

Due to our recent success in the Workforce Australia (formerly Jobactive) tender, MTC has exciting opportunities for Employment Consultants to join our team in Somerset on a contract until 30 June 2025 in the following locations:

• Toowong
• Chermside
• Fortitude Valley

Our Employment Services division is dedicated to generating opportunities that empower and encourage people to find gainful employment and make a positive contribution to their community. We deliver a holistic program which assists and supports jobseekers in securing employment through case management, coaching, work skills training, pre-vocational training and job matching. We gain success through forming partnerships with key organisations in government, business and the wider community

Reporting to the Senior Employment Consultant, Employment Consultants will:

• Manage a caseload of jobseekers with the objective of finding them suitable and sustainable employment through improving their capacity to work by addressing non-vocational and vocational barriers.
• Guide and support customers with non-vocational barriers through coaching, mentoring and connecting to additional community support.
• Partner with customers to ensure customers feel consulted and supported and have a plan that is tailored to their individual needs and goals.
• Utilise MTC external partnerships to develop co-case management strategies to support customers with intensive interventions.
• Refer customers to Allied Health team to support them in overcoming identified barriers. 
• Support customers in finding work through sourcing vacancies and brokering introductions to employers. 
• Build rapport with customer, understand their goals, progress, and circumstances including managing expectations. 
• Show empathy, respect and understanding of the customers’ needs.

About You

The ideal applicant we are seeking will have:

• Relevant degree or diploma qualifications in Community Services, Social Work, or a related discipline, or a minimum of two years’ experience in social services.
• Extensive case management experience. 
• Highly developed communication and interpersonal skills with the ability to forge effective relationships with a wide range of key stakeholders. 
• Strong positive problem solving, conflict resolution skills and mentoring and coaching ability.
• Strong listening skills and an ability to handle challenging customer behaviour.

Why Choose Us

At MTC, you’ll have the opportunity to become a positive and lasting influence on someone’s life. The experiences, support, and training you gain here, will also help you grow as an individual and enhance your effect on the people we serve. At MTC, you can become the impact you imagine in your community.

We are an equal opportunity employer, and at MTC, you will be working in an environment of inclusion. Our core values of empathy, innovation, collaboration, and achievement, create a customer-centric culture that empowers us to do what it takes for our customers to know that they matter. A culture where we bring our individual and combined efforts to shape a society where everyone has the means and motivation to create a life of their choosing.

We recognise the importance of mental health and have an externally hosted Employee Assistance Program that provides our employees with confidential counselling, coaching, and leadership support for difficult life or work situations.

Join us if you are curious and self-aware, want to learn and grow, and are determined to do something that matters.

We also offer:

• Salary packaging and incentives
• Career and development opportunities
• Tailored Learning & Development
• Education Assistance Program
• Recognition and Reward scheme
• Flexible working arrangements
• Paid Parental leave
• COVID vaccination leave

Now is the time to act and be rewarded by making a difference to your community. To learn more about MTC and our opportunities, go to www.mtcaustralia.com.au

How to apply

Applications are being reviewed as they are received, so we encourage you to apply as soon as possible with a resume and cover letter.

As part of our commitment to the safety of the children and vulnerable communities we work with, you will be required to undergo a Police Clearance and Working with Children Check.
MTC is committed to the health and safety of our employees. MTC has implemented a COVID-19 Vaccination Policy requiring all employees to be fully vaccinated against COVID-19, subject to applicable medical exemptions. By applying for this role, if you secure employment with us, you will be required to comply with the policy.
As this role requires access to ESS Web and associated DEWR systems, you will be required to set up a myGovID account.