Kids Helpline is coming to Melbourne! We are excited to announce that we are opening a counselling centre in Melbourne early in 2024.

We have exciting opportunities for experienced counsellors and team leaders to make their mark in an iconic national service that has been supporting Australia’s children and young people since 1991.

Powered by yourtown, Kids Helpline is Australia’s only free, confidential 24/7 support service that protects and safeguards the mental health of children and young people in Australia. We provide young people with a choice of counselling options and accessible self-help tools when and where they need them.

At Kids Helpline you will work with children and young people across Australia. It is a free service anyone can access which means you will have the opportunity to work with a diverse range of presentations. It may be a one-off counselling call or crisis support; or ongoing counselling; or case management and complex mental health support.

You will work in a supported environment with the opportunity to debrief immediately and supervisors can join you in the call for additional support when required. You will be provided with extensive training and be supported by team leaders, shift supervisors and practice supervisors for your ongoing professional development.

yourtown delivers a 24 hour/ 7 day a week service; this allows for part time or full time opportunities, and flexibility in the type of shifts you do.

applying to join our team

We are interested in hearing from you! What is key to yourtown, is that you genuinely want to make a difference in the lives of children and young people, and can demonstrate the following key criteria:

• Relevant bachelor degree in Psychology, Social Work, Counselling, Human Services or related field
• Minimum of 1 year counselling experience, or other related experience in working therapeutically with young people
• Demonstrated high level of commitment to the principles of client centred practice, empowerment and confidentiality
• Ability to work across technology and systems

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

• salary sacrifice options to increase your take home pay
• regular line supervision and support plus internal practice supervision
• opportunities for internal and external professional development
• free access to LinkedIn Learning including over 16,000 learning modules
• a genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• access to free and confidential counselling sessions for you and members of your immediate family
• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

how to apply

If you believe in the power of young people and in yourself, join team yourtown and have an amazing impact on the lives of young people, their families, neighbourhoods and the wider community in Australia.

To express your interest visit: https://careers.yourtown.com.au/ and we will be in touch with further details soon.

Contact: Marnie Elliot – Talent Acquisition Specialist on 0434 609 384

We have full time and part time opportunities available, commencing early 2024.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

yourtown supports vaccination as the best way to keep our people and our communities safe from Covid-19. We require all employees, volunteers, students and contractors to be fully vaccinated against Covid-19 as a condition of employment.

“In our team we value diversity, inclusivity and people who want to make a difference”