Evaluation and Monitoring Manager Headspace National Office


What is headspace National

headspace is the leading youth mental health organisation in Australia. Recognised nationally, headspace helps thousands of young people, and their family and friends, access vital support through our headspace services in over 154 communities across Australia. To learn more about headspace and the services we offer, visit headspace.org.au.

What is Strategy, Impact and Policy?

The Strategy, Impact and Policy Division at headspace is responsible for headspace National’s strategy, policy and evaluation and monitoring functions. As a core part of the Division, the Evaluation and Monitoring Team are responsible for ensuring all headspace services are rigorously monitored and evaluated so that we can systematically track, assess and demonstrate the effectiveness of our services, and support learning and strategic decision making for continuous service improvement and organisational impact.

About the role

The Evaluation and Monitoring Manager sits within the Strategy, Impact and Policy division and is responsible for leading a high performing Evaluation and Monitoring team working across headspace services and programs to assess and report on program activity and impact, support program learning and continuous improvement, and provide evidence to inform service planning and innovation.

The Strategy, Impact and Policy Division and is responsible for ensuring all headspace services are rigorously monitored and evaluated. The team strive to systematically track, assess, and demonstrate the effectiveness of headspace services, support learning and strategic decision making for continuous service improvement and organisational impact, and provide evidence to inform policy, sector and systems influence.

Who we’re looking for

headspace is seeking someone with;

  • Post graduate degree level qualifications in social or behavioural sciences, evaluation, health sciences or other relevant discipline, or experience, with a strong evaluation component.
  • Extensive experience and expertise in the development and implementation of evaluation processes (ideally within a health, mental health or community care setting).
  • Demonstrated experience and expertise in qualitative and quantitative research design and data analysis.
  • Experience in leading a team with a view to operationalising strategic priorities, supporting effective delivery, quality processes and deliverables, and creating an empowering, learning team environment to enable performance.
  • Experience managing, supporting and developing staff in undertaking evaluation and monitoring activities.
  • Excellent stakeholder management skills, including in supporting planning, collaboration and negotiation of resources and strategic priorities with other teams.
  • Excellent written and verbal communication skills, including experience developing analytical reports and the ability to liaise with and present information to diverse audiences.
  • Thorough working knowledge of Microsoft Office including Word, Excel and PowerPoint
  • Exceptional interpersonal skills with the ability to work with a broad range of people from a variety of backgrounds and experiences

What’s on offer

  • A workplace where people are encouraged to bring their whole selves to work
  • Excellent salary packaging up to the maximum amount ($15,900) – For more information on salary packaging, please refer to: https://www.smartsalary.com.au/.
  • Salary range of $110,000-$120,000 pro rata, dependant on years of experience and qualifications.
  • Hybrid work environment where you can work from home and in the Melbourne/Brisbane office.
  • Professional development opportunities.
  • First-rate CBD location with great on-site facilities.
  • A focus on wellbeing.
  • A commitment to diversity.

How to apply

  • Click on ‘Apply Now’ to view the position description, and to complete your application.
  • Your application must include a resume and cover letter telling us why you are the best candidate for the role considering the Key Responsibilities found in the position description
  • For more information contact: Nic Telford, Head of Evaluation & Monitoring, [email protected]
  • Applications close: 11:30pm, Monday 7 August 2023

To be eligible for this position you must

  • Have the right to live and work in Australia
  • Have a current Working with Children Check (WWCC) or equivalent, and/or pass all of the WWCC(s) required for this role (please note that for some roles, headspace requires WWCCs for other State/Territories in addition to your Home State)
  • Satisfactorily undergo a headspace Police Check

headspace is committed to being a child safe and child friendly organisation that recognises, respects and promotes the rights of children, young and vulnerable people.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this role and all current vacancies.



Headspace National Office

Job Salary

Full time