Family Coach – Early Help Family Services Junction Support Services


About the role:

The Ovens Murray Early Help Family Services program (EHFS) is a partnership between Junction, the Australian Childhood Foundation and universal services which delivers an integrated suite of services aimed at providing early help to families, supporting children’s wellbeing, promoting parent-child attachment through individualised, flexible and therapeutic service delivery.
The Family Coach will form part of the Early Help Family Services team. The Family Coach will be responsible for providing early support for children aged 0-12 years and their families who present with emerging needs and vulnerabilities. Family Coaches will provide individualised support to families and help connect them to the services they need. Each family will undergo an assessment of their needs to determine the level of support required. Family Coaches will also deliver a range of evidence based group work programs with parents and carers which build the skills and confidence of parents to manage the day to day demands of raising healthy and thriving children.
The role will operate largely on an outreach basis and work closely with local universal services including schools, early years providers, councils and other service providers. The EHFS Program will be co-located between Junction and universal services. To enable the participation of families unable to receive a service during business hours, a flexible approach to service delivery is adopted. This involves family support being provided between the hours of 7am-7pm and inclusive of weekends (where required).

This position is fixed term, 76 hours per fortnightly (Hours Negotiable) until 30 June 2024.

Selection Criteria:

  • A tertiary qualification in Early Years, Social work, Psychology, Education or other related Behavioural Sciences at degree level or extensive relevant experience.
  • An understanding of the developmental needs of children, with an ability to apply this knowledge effectively when providing support to families (individually or as group work).
  • Demonstrated capacity to provide high level collaborative work practices with families, schools, Early Childhood Education Centres (ECEC) and other relevant service providers.
  • High level organisational skills, the ability to work autonomously and self-manage in the context of varied and complex competing priorities.

Benefits & Perks Include:

  • Not for profit Salary Packaging
  • 5 weeks Annual Leave per annum, with 17.5% leave loading on 4 of those weeks per annum
  • Professional Development & ongoing training
  • Access to our Employee Assistance Program (EAP) & regular internal supervisions
  • Reimbursement for HEP A/B and flu vaccinations
  • Maternity & Paternity Leave

How to apply

Visit our website, to download the full application pack which outlines the application procedure. 

Applications will only be accepted when sent to [email protected] 

Your application must include:

  • Cover Letter
  • Resume
  • Selection Criteria
  • Reference Check Consent Form (found in the application pack)

Submit your full application via email to [email protected]

For more information or queries, please contact Anna Woodland, Administration Officer – People & Culture, on 0459032893 or email [email protected]

Applications close 10.00am Monday 30th October 2023.

For any inquiries, please contact Children and Families Specialist Support Service Manager – Colleen Crispe on 02 6043 7400.

Junction Support Services is an equal opportunity employer committed to diversity and social inclusion. We welcome applications from culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Islanders, people with lived experience of disability and people who identified as LGBTIQA+.

In accordance with the Chief Health Officer’s Direction – COVID-19 Mandatory Vaccination (Workers) Directions, you are required to be fully vaccinated and are subject to proof of vaccination, unless you have a valid medical exemption. 






Junction Support Services

Job Salary

Full time