Family Counsellor – Family Connections Program Conflict Resolution Service


Interested in a career enriching the lives of children and young people?

Full time and part time opportunities available 

The Family Connections Program supports young people aged 15-24 and their families to improve family functioning and reduce the risk of homelessness. Primary focus will be on multicultural young people and families however will support all young people in order to create an inclusive and accessible service. The program works with young people and their families to address their complex and intersecting factors through a youth centred/family focused integrated service model. 

Family Connections aims to improve family connection and safety and address the diverse needs to improve outcomes for individuals and families and reduce the risk of family breakdown and youth homelessness. 

The program provides a multidisciplinary approach offering intensive therapeutic case management, family mediation and restorative conferencing and individual and family counselling.

Conflict Resolution Service are the lead agency in partnership with Multicultural HUB Canberra (mHub) to deliver this integrated service.

Individual and family counselling is provided to young people where mental health is a major contributing factor to current or future homelessness. It is also provided when the young person or their family relationships have been significantly impacted by complex trauma including experiences of domestic and family violence. 

The counsellor will work in close collaboration with the therapeutic case manager to facilitate the preservation and reunification of young people and their families.

Young people will have access to a CRS counsellor or mHub counsellor depending on their preference. 

How to apply

Submit your resume, cover letter which includes a statement addressing the selection criteria below through the “apply” function above.

For further details regarding this role or to obtain a copy of the full position description please contact Kim Bool on 61890590 or email [email protected]

Selection Criteria

  • Demonstrated experience providing family counselling and/or individual counselling support
  • Experience working with young people and families within a strength based, trauma-informed framework
  • Demonstrated ability to work in collaboration with other service providers to improve quality of life for young people and/or families
  • Demonstrated understanding and knowledge of a range of therapeutic approaches including Narrative Therapy, Family Therapy and Attachment theory
  • Ability to be flexible and adapt to changing environments
  • Capacity to work with high needs and complex families.


  • Professional accreditation with the Psychotherapy and Counselling Federation of Australia (PACFA) or the Australian Counselling Association (ACA) or working towards
  • Experience providing therapeutic supervision
  • Experience in delivering training in therapeutic modalities
  • Previous experience working in the not-for-profit sector.


  • Tertiary qualification in Counselling, Social Work, Psychology, or the equivalent
  • Minimum two years’ experience in providing family counselling services
  • Full driver’s license
  • WWVP clearance.

Applications close Monday Friday 11 September 2023

Conflict Resolution Service is an equal opportunity employer committed to diversity and inclusion. Applications are strongly encouraged from Aboriginal and Torres Strait Islander people; people with a disability; people who identify as LGBTIQ; and those from culturally and linguistically diverse backgrounds.






Conflict Resolution Service

Job Salary

Full time