• Are you passionate about making a genuine difference in the lives of other people
• Maternity Leave Contract to April 2024
• Full Time Position – $36.00 per hour plus generous salary sacrificing benefits to increase your take-home pay.
• Flexible working arrangements

About CatholicCare Central Queensland

CatholicCare Central Queensland is a leading community service provider local to Rockhampton. Specialising in the delivery of a wide range of quality social services including aged care, disability care, counselling, psychology, family relationship support and mediation and domestic and family violence response, CatholicCare Central Queensland offers diverse and rewarding careers in busy and dynamic environments.

Primary Objective

As a member of the Family Relationship Centre within the Clinical & Social Services Team, Family Dispute Resolution Advisors are responsible for providing a range of information, support, referral, and case management services to clients. Key tasks of this role include providing:

• Information, support, and referral.

• Intake and Risk Assessment.

• Child in Focus session.

• Business Development and Networking.

Family Dispute Resolution Advisors must ensure they provide services in accordance with the Family Law Act, Family Relationship Centre Operational Framework and the organisational Quality Management System policies and procedures.

Qualifications and Experience

• An associate diploma with relevant experience; OR relevant certificate with relevant experience, OR experience attained through previous appointments, services and/or study of an equivalent level of expertise; OR experience to undertake the range of activities required; and

• Current C or CA class Driver’s license (QLD)

Core Competencies

• Thorough knowledge of work activities performed within the workplace

• Sound knowledge of procedural/ operational methods of the workplace

• May utilise limited professional or specialised knowledge and have working knowledge of statutory requirements relevant to the workplace

• Ability to apply computing concepts and maintain own schedule calendar

Other Requirements

• Provide appropriate support, information, and referral of eligible clients

• Review client needs to ensure appropriate and efficient service delivery and referral

• Complete appropriate client intake and risk assessment for access to services to meet client needs

• Undertake community engagement to promote CatholicCare CQ programs and increase numbers of clients engaging with CatholicCare CQ programs

• Develop and maintain networks in the community with other community agencies and stakeholders in consultation with the line manager.

• Participate in regular team meetings

• Ensure data entry and program reporting is completed as per funding requirements and CatholicCare CQ procedures

• Maintain client confidentiality

The successful candidate will also be required to demonstrate entitlement to work in Australia, and to disclose any pre-existing injury or disease which may be adversely affected by undertaking the inherent requirements of the position.

This position requires the completion of an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.

To apply for this position, please submit the following documents:

• Your current resume

• A cover letter clearly addressing each core competency

Apply today for a career that changes lives.