Family Support Specialist – Domestic Family Violence Save the Children Australia


Every person has the right to live in safety, and yet domestic and family violence is a regular occurrence in Australia. Help us do our part to change this reality in Roma. 54 reasons is one of the largest providers of DFV refuge services in Queensland – be part of this dynamic network of teams working together to deliver high quality support.

54 reasons is Australia’s leading child rights organisation – no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that everyone understands their rights. So that children and young people have their rights met and thrive, in all their diversity.

We champion the children, young people and families we work with. We are inspired by the curiosity and creativity of children and motivated by the love of those who care for them.

With the child’s voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve – in every state and territory, and across regions, remote areas and capital cities.

Where you come in:

In this fulltime, maximum term role through to end of June 2024, with potential for extension, you’ll work within a team to provide case management and safety planning support to women and children who are escaping or experiencing domestic violence, within the refuge accommodation program and outreach role. The role attracts some minimal rostered on-call responsibilities, and report to the Team Leader.

The role is full time (38 hours per week), but we are also open to people who only have part time availability.

You will make an impact by:

  • Facilitating the provision of safe accommodation to women and children escaping domestic and family violence
  • Conducting thorough risk and needs assessments, within a trauma informed case management framework
  • Working with families to source appropriate, safe and sustainable accommodation free from violence and/or connecting families with services to meet their needs

Does this sound like you?

You’re an experienced domestic and family violence practitioner with high levels of initiative and flexibility alongside cultural sensitivity and knowledge. You’re able to respond calmly and effectively in crisis and complex situations. Importantly, you possess a thorough understanding of the impact of domestic violence on women and children and are able to apply that within a trauma-informed practice framework.

This role requires:

  • Demonstrated experience in case management and knowledge of relevant legislation
  • Knowledge and understanding of domestic and family violence, including the impact on children
  • Demonstrated experience working with families from diverse cultural backgrounds
  • Strong teamwork and communication skills
  • Current drivers’ licence
  • Tertiary qualification in a relevant field and/or significant experience in a similar service

Working at 54 reasons is more than just a job.

We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is 680+ people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

We are creative, connected and accountable, bringing energy, guts and ideas to all we do to champion children in Australia and partner with families, communities and partners to bring about change.

Our people work from both home and office, with important moments held in-person to foster belonging and support professional development. Our leave provisions include personal, ceremonial and family violence leave as well as the ability to purchase additional leave. Remuneration is benchmarked and we offer full non-profit salary packaging benefits.

Other benefits include:

  • Festive leave in addition to regular leave benefits
  • Individual learning plans to assist in your career development
  • EBA rate salary (Level 4.1 – $41.52 an hour) plus full salary packaging benefits (use this link to see how much this benefit could mean to you!)
  • Professional supervision training and monthly supervision sessions

For more information regarding the employee benefits of the Save the Children Australia group, please follow this link.

Sound interesting?

We’d love to hear from you. Submit your cover letter (addressing the role requirements above) and resume by clicking on one of the buttons in the ‘Apply’ section.

Applications close: 4pm AEST, Monday the 11th of September 2023. Applicants will be reviewed on a rolling basis as they come in, so don’t delay in applying!

Position DescriptionFamily Support Specialist (SEQ Refuges)

For more information about the team and the program that the role works in, refer to our Program Profile.

It is a genuine requirement of this position that it be filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991.

54 reasons is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

We have tested our application process with diverse groups in mind, with the intent to ensure it’s straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment – so if we didn’t quite hit the mark for you, please let us know! We’re dedicated to ensuring 54 reasons is a workplace suitable for all people and can modify our processes to suit you – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

54 reasons is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.



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