Family Support Worker UnitingCare Community


  • Employment Term: Permanent Part Time Opportunity (55 hours per fortnight)
  • Location: Cherbourg
  • Remuneration: $93,865 + 11% Super (PRO RATA) + Not for Profit Salary Packaging + Penalties & Allowances 

Make a meaningful difference with UnitingCare Community 

We’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.  

An integral part of our Family and Child Services team, as a Family Support Worker you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.  

Let’s make a meaningful difference, together. 

Your part in our UnitingCare Community team 

UnitingCare are seeking a person to complement our existing team and support us with our work to support families with children experiencing homelessness.  The position offered on a permanent part-time basis.

What makes a difference for us?  

The applicant will have experience working with people experiencing Domestic & Family Violence and or homelessness.  They will be competent in identifying and understanding risks posed to children, as well as how to respond to effectively safeguard children.  They will be able to work autonomously as well as participate in and contribute to an established team of professionals.  

Ideally you have 2 years’ experience of paid or volunteer work with people experiencing domestic violence and or homelessness and a subsequent sound understanding of the effects of domestic violence and the contributing factors of homelessness.

You must have excellent verbal communication skills that enable you to assess needs accurately and extensively as well as transferable written communication skills to record assessments on the database.  A tertiary qualification in human services, community services, Youth Services or related field is desirable but not necessary for the right person. A basic level of competence with technology is also required.

What makes a difference for you?  

At UnitingCare we are leaders in crisis response, the protection of vulnerable children, financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in people’s lives. 

  • Flexible work arrangements to support work-life balance 
  • Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum 
  • A recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 
  • A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others 
  • 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme 
  • Diversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events 
  • Career development opportunities to challenge yourself, grow and make a meaningful difference  

We’d love you to be part of our UnitingCare family 

Our Family and Child Services team are passionate about their work with parents to ensure children remain safe in the home and parents have the skills, resilience and capability to effectively parent and meet their children’s developmental, educational, health and well-being needs. We also provide targeted services to men who are seeking to change their behaviour.  

Child safe, Child friendly

UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: 

  • provide welcoming, safe & nurturing services for children
  • implement measures to prevent child abuse and neglect within our services
  • appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion  

Our approach is simple – everybody is welcome here.  At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.   

Safe workplace  

We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety. 


All employees are required to comply with statutory and Government requirements and UnitingCare’s COVID-19 vaccination requirements policy. The successful applicant must be able to provide a Covid-19 Certificate before commencing employment.