Good Shepherd  

Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive. 

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality. 

About the role 

• Join a values-based organization empowering the lives of women, children & families 
• Full Time / Part Time, Ongoing Role  
• Hybrid work, Hastings, VIC & WFH  
• SCHCADS Level 5 $90,572.57 per annum plus super and salary packaging 

The Family Violence Case Manager is an integral member of the Family Violence Team and delivers high quality short as well as longer term intensive case management services to women and children who have experienced, or are currently experiencing, family violence, including women who choose to remain in the relationship. The role contributes extensive knowledge and understanding of family violence to outreach case management and supports clients accommodated in emergency accommodation and transitional housing, delivering valued services and outcomes. 

Key Duties & Responsibilities: 

Duties include but are not limited to, 

• Deliver high quality outreach case management services to women and children who have experienced or are experiencing family violence through trauma informed, systems and developmental frameworks. 
• Facilitate a multi-disciplinary team approach, providing a collaborative and holistic response for women and young people impacted by family violence, working toward identified goals  
• Undertake MARAM comprehensive risk assessment, needs assessment, safety planning and case planning with women and children   
• Coordinate referrals for support and liaise with specialist services as required   
• Support victim survivors accommodated in different type of accommodation settings including emergency accommodation  
• Work within the MARAM framework and the FVISS/CISS information sharing scheme   
• Demonstrate a commitment to the Child Safe Standards  
• Understand the impact of family violence on families and provide a trauma-informed response   

About you 

• Appropriate tertiary qualification in Social Work, Psychology, or a related tertiary discipline is essential  
• Demonstrated capacity to provide outreach case management including the ability to carry out comprehensive risk and needs assessments and respond appropriately    
• Experience working in the family violence sector   
• Experience working in a fast-paced family violence program is highly desirable  
• Experience working with high-risk clients is highly desirable  
• Demonstrated experience working with women and children presenting with complex needs and behaviors (e.g., trauma, substance abuse, mental health, parenting issues, disability) and/or from Culturally and Linguistically Diverse (CALD) or indigenous backgrounds   
• Demonstrated knowledge of the impacts of family violence and the capacity to apply appropriate theoretical frameworks to practice  
• Demonstrated success in maintaining external networks and collaborative relationships with professionals both internal and external  
• Demonstrated experience in preparing written reports, maintaining records, including case notes and data base reporting  
• Demonstrated success working as part of an effective and productive team, along with the ability to be self-directed  
• Experience working with in a high security refuge environment is desirable  
• Ability to apply protective behaviours techniques which reduce children’s vulnerability   
• Demonstrated commitment to personal professional development including knowledge of the Royal Commission into Family Violence Recommendations and the broader impact of the current reforms on the family violence sector  
• A current Full Australian Driver’s License  
• A satisfactory National Police Check 
• A satisfactory International Police Check (If lived and worked overseas in last 5 years) 
• A current Working with Children’s Check (WWCC) 
• Evidence of Covid-19 vaccination, or medical exemption  

Why Good Shepherd? 

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life. 

Benefits include: 

• Salary packaging (which can add up to $15,900 in tax-free pay per year) 
• Paid study leave 
• Paid parental leave 
• Gifted leave at Christmas and Easter 
• Additional purchased annual leave 
• Flexible work hours/working from home where possible 
• Long service leave due after 10 years, with access after seven 
• Employee Assistance Program, a free and confidential counselling service 

To find out more about the role and to review the position description please explore our website: www.goodshep.org.au 

How to apply 

To apply please review the position description which can be found on our website and submit a short covering letter outlining your relevant skills and experience along with your CV. Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

Please apply as soon as possible, applications are considered as they are received.  

In line with various State Government’s COVID-19 health and safety requirements, Good Shepherd’s assessment and induction processes may be facilitated remotely using various online tools. The People and Capability Team in collaboration with hiring managers will work with you to find the most appropriate method to ensure your safety and wellbeing and that of our employees.  

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.  

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.