We are currently seeking a Financial Counsellor to join our Financial Capability Team based in Cannington. As our Financial Counsellor your role includes providing information, support and advocacy to people experiencing financial difficulties. This position works as part of the Financial Counselling Network and delivers services in line with the Communicare’s contractual arrangements.

This position will be offered on a Fixed term part time working 57 hours per fortnight.

Our ideal candidate has the ability to prepare and present community education and to raise public awareness on relevant issues.

Selection Criteria

• Hold, or are working toward, a Diploma of Financial Counselling
• Unrestricted drivers’ licence
• Current Working with Children Check Card (or willing to obtain)
• Satisfactory Police clearance (not older than 6 months from the issue date)

Relevant Experience, Skills, and Knowledge

• Demonstrated experience in a similar role, including financial counselling or a financial service/s organisation.
• Skilled in assisting individuals experiencing credit and debt issues to understand their rights and obligations. 
• Intermediate organisational skills with the ability to prioritise competing tasks. 
• Intermediate communication and problem-solving skills, including negotiating and client-centred advocacy skills.
• Intermediate customer service skills 
• Intermediate computer, numeracy, and literacy skills 
• Ability to work independently and as part of a team.
• Knowledge of financial literacy and financial capability tools.
• Knowledge and experience of the National Credit Code and the Bankruptcy Act 1966 is highly desirable.

What we can offer you

• Generous NFP salary packaging opportunities (option to package up to $15,900 for general living expenses and an additional $2,650 for entertainment benefits per annum)
• Extra Leave – 5 days of extra paid leave per annum (pro rata for part time)
• Paid parental leave policy.
• Family Domestic Violence and Abuse (FDVA) leave, financial assistance and structured support for any employees who have experienced FDVA incidents.
• Discounted Health Insurance with HBF
• Free, confidential counselling services through our Employee Assistance Program
• Annual Flu Vaccination Program

Who Are We?

• Since opening our doors in 1977, our passion for delivering high quality, people-focused support services has continued to flourish. In May 2020, we became the new custodian of White Ribbon Australia, establishing a national footprint for the organisation.
• We remain committed to growing a workforce that celebrates diversity and seeks to inspire and empower the people we serve.
• While we’ve changed a lot over the past 45 years, our values – Hope, Opportunity, Perseverance and Equality – remain at the very heart of everything we do.
• This is your chance to join an organisation with an exceptional team culture, driven by a commitment to diversity, respect and fairness. 

How to apply
Please submit a resume and a cover letter that addresses our Selection Criteria. Applications close 4 October 2023.

White Ribbon Workplaces are centres of respect and proactivity in relation to the safety of women in the workplace and the community.

Communicare encourage applications from diverse backgrounds, including Aboriginal and Torres Strait Islander people, people from Culturally and Linguistically Diverse backgrounds, people who identify as LGBTQI+ and people living with disabilities. 

Short listing will commence immediately. We reserve the right to close the position without notice. Unsolicited resumes and contact from recruitment agencies will not be accepted.