Financial Counsellor Dandenong Moneycare The Salvation Army

JOB DESCRIPTION

Why work with us

Moneycare is The Salvation Army’s national financial counselling and financial capability program. It is one of the largest and longest running such programs in Australia. Our evidence-based outcomes measurement process shows that we have a real impact on the lives of the people who come to us seeking assistance through materially improved mental health, personal well-being and financial resilience, including financial hardship alleviation. Moneycare has a focus on holistic, strengths-based services that are professional, caring, and missional.

Financial counselling recognises the ways in which other life issues may interact with personal financial issues, considers the clients’ unique circumstances, their financial history and financial behaviours.

Why this role matters

We currently have an exciting opportunity for a values-driven Financial Counsellor, reporting to the Moneycare Regional Manager Victoria. This position is instrumental in providing financial counselling, client casework and advocacy, and conduct community education in order to ease the suffering or hardship of people in financial difficulty or crisis.

The role you could play

  • Provide a holistic financial counselling and advocacy service to people in financial difficulty or crisis
  • Conduct group community education (financial literacy/capability) sessions
  • Operate the local Moneycare practise with autonomy but within TSA and Moneycare policy and procedure, managing own scheduling, case load and reporting of statistical data

This a maximum term part time position, 22.8 hours per week to the 30th June 2025, based onsite at our Moneycare Services based in Dandenong. Ideally, we would prefer the successful candidate to be onsite 3 consecutive days to maintain client continuity however this can be negotiated.

Salary is in accordance with the Social, Community, Home Care and Disability Services Award at either a Level 4 (Diploma qualified) or Level 5 (degree qualified ​).

As a Financial Counsellor at the Salvos, you will enjoy:

  • (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
  • Employee Assistance Program – Independent confidential counselling service
  • Financial, retail and lifestyle discounts and benefits
  • Discounted health and fitness programs through Fitness Passport
  • Up to 8 weeks leave per year through our purchase leave scheme
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution

What we’re looking for

  • 12+months experience in a relevant field.
  • Accreditation as a Financial Counsellor or be willing to attain accreditation as soon as possible.
  • Diploma of Community Services (Financial Counselling) or be willing to undertake study from outset or Degree qualifications or extensive experience in the fields of welfare, finance, community services, psychology or business fields.
  • Willingness to travel on occasion for training and development
  • Ability to competently use various technology platforms and applications
  • A current VIC Drivers Licence
  • Valid VIC Employee Working with Children Check
  • Ability to provide proof of Eligibility to Work in Australia

The Salvation Army is subject to public health orders. You may be required to provide evidence of vaccine status dependent on requirements.

Enquiries

Troy West at [email protected]

Applications will close as soon as a suitable candidate is secured. Do not delay in submitting your application today!

About Us

The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check.

We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure.

We value Integrity, Compassion, Respect, Diversity, and Collaboration

JOB SUMMARY

Organisation

The Salvation Army

Employment Type

Contract/Temp

Job Salary

Great Salary Packaging Benefits

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