Financial Counsellor – PT – Armidale Centacare New England North West


As a Financial Counsellor, you will provide client centred services relating to financial/problem gambling advice, information and support. You will work as part of a multi-disciplinary team to achieve the best outcomes for individuals and families affected by problem gambling. 

Who We Are

Centacare NENW is a leading provider of social and community services across the New England North West area and the Social Services Agency of the Catholic Diocese of Armidale . 

The benefits of working for Centacare NENW

As an employee of Centacare NENW you will have the opportunity to work alongside a committed and professional team within a dynamic and supportive culture, other benefits offered include:

  • A vibrant, energetic and supportive team environment that strives to be professional, fun and family friendly
  • Extensive range of worksheets, educational tools and other internally developed resources
  • Individual and peer supervision to support your professional practice
  • Opportunities to develop group programs and resources based on areas of personal interest
  • Diverse client load with support to increase areas of professional expertise
  • We have a burnout prevention caseload model, which emphasises staff’s health and wellbeing
  • Generous Professional Development opportunities
  • Employee Assistance Program

Tax-free Salary Packaging Benefits

In addition to your remuneration, you have the option to enjoy generous tax- free salary packaging benefits which includes;

  • General Living Expenses up to $15,900
  • Entertainment Benefits up to $2,650
  • Car Leasing through Novated Leasing

About The Role 

Working as part of our team some key responsibilities include but is not limited to:

  • Provide face to face and telephone financial counselling, casework, information and options to problem gamblers with financial difficulties

  • Work with a multi-disciplinary team to ensure best outcomes for clients

  • Provide financial literacy programs to eligible person/s in the community through one on one budgeting support and through facilitation of group training.

  • Provide supported use of tools and resources to implement family and household budgeting, bill paying, debt management, savings plans and purchases.

  • Provide assistance and advocacy with accessing financial institutions, products and services and managing debt.

  • Manage time appropriately and demonstrate high level organisational skills.

About Our Perfect Candidate

We want to work with people who like to make a difference in a community, are happy to introduce their new skills and ways of thinking as well as have fun in a friendly and professional environment.

Essential Criteria

  • Be an accredited member of the Financial Counsellors’ Association of NSW (FCAN);or accreditation to be completed in six months)
  • Have experience in problem gambling and associated financial issues
  • Possess demonstrated skills and experience in counselling;
  • Have experience and /or competency in delivering community education programs;
  • Demonstrated telephone counselling and client assessment experience;
  • Demonstrate highly developed communication skills in written and oral situations
  • Demonstrated knowledge and understanding of the issues contributing to an individual’s and/or household financial stress / hardship
  • Demonstrate computer competency including use of Microsoft Office and databases
  • Hold a current NSW driver’s license

Centacare NENW is an equal employment opportunity employer.  Aboriginal and Torres Strait Islander Persons and persons from culturally diverse backgrounds are encouraged to apply.

Would you like to find out more or apply

To apply for this position please click on the below apply link.

Only applicants that submit the following will be considered:

  • A covering letter
  • A statement of claim addressing how you meet the above Essential Criteria and
  • Your resume

For more information or role related queries please contact Cooper Faint on [email protected]

Closing date for applications:  4pm, Tuesday 6th December, 2022

Centacare NENW is committed to safeguarding children and vulnerable adults and demonstrates a zero tolerance to abuse.



Centacare New England North West

Job Salary

Not Provided