Former Resident Information and Records Service – Support Worker Good Shepherd Australia New Zealand

JOB DESCRIPTION

ABOUT THE ROLE

  • Perm Part-time (4 days per week)
  • Abbotsford / Work from Home
  • SCHADS 5 – $93,860.00 (pro-rata)

Good Shepherd is committed to our work with clients – past and present – placing them at the center.  The Former Resident Information and Record Service Team (FRIRS) provides a supportive, safe, responsive, and respectful experience for those seeking access to, and an understanding of their past, through records held at Good Shepherd.

KEY RESPONSIBILITIES

The FRIRS Support worker with the FRIRS Coordinator collaborate with others to achieve the following objectives:

  • To provide, within a trauma informed, therapeutic framework, support, understanding and meaningful resolution pathways for people who in the past lived in Good Shepherd Institutions (Australia and New Zealand).
  • To provide information about and referrals to other support services where needed.
  • Work collaboratively with the Former Resident Information and Records Service Coordinator to develop projects and program improvement
  • To research, prepare and release personal information/records to past residents (or their families) from their telephone enquiry or in-person contact. At times meeting with individuals in person to discuss their past placement with Good Shepherd is more appropriate.
  • To respond to requests from past residents in a timely manner.
  • To provide resources and/or support to past residents regarding reunions or gatherings.
  • To provide support in relation to Good Shepherd memorials – remembering, honoring and acknowledging past residents.

ABOUT YOU

  • Qualification in Counselling, Social Work, or other related health field
  • Alignment with Good Shepherd Mission and Values
  • Proof of the right to work in Australia
  • A satisfactory National Police Check
  • A satisfactory International Police Check (if you have resided outside of Australia within the last 5 years)
  • A current Employee Working with Children’s Check (WWCC) or state equivalent
  • Ability to obtain and provide evidence of vaccinations against COVID19.

ABOUT US

Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

BENEFITS

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

To find out more about the role and to review the position description please explore our website: www.goodshep.org.au
 

JOB SUMMARY

Organisation

Good Shepherd Australia New Zealand

Job Salary

Part time

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