Gambling Financial Counsellor The University of Sydney


  • Full time or Part time, fixed term position until 30th June 2026. Located at the Penrith and Parramatta offices
  • Opportunity to utilise your financial counselling skills to assist people experiencing gambling related challenges
  • Base Salary HEO6 $91,644 – $98,796 p.a. (pro rata) + 17% superannuation

About the opportunity

The School of Psychology is welcoming applications for a Gambling Financial Counsellor to be part of the GambleAware team, and will work within the guidelines of the operating policies of the GambleAware clinic and related University policies.

The successful candidate will be expected to provide financial counselling to people experiencing gambling related challenges or harm and their significant others as well as effective community engagement to relevant stakeholders in the community.

This role may be required to work on Saturdays as required by the manager as well as the potential to work across both Penrith and Parramatta offices which are conveniently located close to public transport access.

Your key responsibilities will be to:

  • provide financial assessment, counselling and case work to people experiencing gambling related challenges or harm and their significant others
  • provide comprehensive, accurate and timely information related to the client’s individual circumstances
  • advocate and negotiate with credit providers on the client’s behalf
  • participate in developing community education resources on debt and gambling related issues in addition to other community engagement activities
  • provide face-to-face practical support including establishing debt repayment plans and budget planning
  • maintain client files to a high professional standard and take part in file audits.

About you

The University values courage and creativity; openness and engagement; inclusion and diversity; and respect and integrity. As such, we see the importance of recruiting talent aligned to these values and are looking for a Gambling Financial Counsellor who has:

  • a diploma of financial counselling or Diploma of community services (financial counselling)
  • a membership with an appropriate financial counselling association e.g. FCAN and FCA
  • a minimum of 6 months experience in a financial counselling position
  • demonstrated understanding and experience in complying with Good Clinical Practice, regulatory, ethical, privacy and other relevant guidelines
  • an excellent oral and written communication skills
  • superior interpersonal skills including ability to establish and maintain effective relationships with clients, team members and stakeholders and exercise tact and sound judgement.

To apply for this position, please address the following statement in a cover letter that you attach with your application:

  • Please specify whether you are interested in applying for Full-Time or Part-Time.
  • If applying for Part-Time, please note that we require a minimum of 3 x days (21 hours).

To keep our community safe, please be aware of our COVID safety precautions which form our conditions of entry for all staff, students and visitors coming to campus.

Sponsorship / work rights for Australia

Please note: Visa sponsorship is not available for this position. Australian Temporary Residents currently employed at the University of Sydney may be considered for a fixed term contract for the length of their visa, depending on the requirements of the hiring area and the position.

Pre-employment checks

Your employment is conditional upon the completion of all role required pre-employment or background checks in terms satisfactory to the University. Similarly, your ongoing employment is conditional upon the satisfactory maintenance of all relevant clearances and background check requirements. If you do not meet these conditions, the University may take any necessary step, including the termination of your employment.

EEO statement

At the University of Sydney, our shared values include diversity and inclusion and we strive to be a place where everyone can thrive. We are committed to creating a University community which reflects the wider community that we serve. We deliver on this commitment through our people and culture programs, as well as key strategies to increase participation and support the careers of Aboriginal and Torres Strait Islander People, women, people living with a disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQ. We welcome applications from candidates from all backgrounds.

How to apply

Applications (including a cover letter, CV, and any additional supporting documentation) can be submitted via the Apply button at the top of the page.

For employees of the University or contingent workers, please login into your Workday account and navigate to the Career icon on your Dashboard. Click on USYD Find Jobs and apply.

For a confidential discussion about the role, or if you require reasonable adjustment or any documents in alternate formats, please contact Kevin Lim, Recruitment Operations by email to [email protected]

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The University reserves the right not to proceed with any appointment.

Click to view the Position Description for this role.

Applications Close

Sunday 20 August 2023 11:59 PM



The University of Sydney

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