Group Facilitator Capital Region Community Services Ltd


  • Fun and positive team, where your high energy and commitment will be appreciated in a collaborative environment.
  • Enjoy generous not-for-profit salary packaging benefits, extra paid leave and a supportive organisational culture, fostering a sense of contribution and growth.
  • Meaningful work where you can make a difference, offering a valuable service to families in our community


Are you passionate about making a positive impact on the lives of people living in the community? Capital Region Community Services (CRCS) Child and Family Services is seeking a passionate and engaging Group Facilitator to join our Family Education team.

In this role, you will take on the responsibility of supporting, organising, and conducting group activities within the Families Portfolio. Your primary focus will revolve around community and targeted playgroups designed for families with children aged 0-5 years. Additionally, you may also have the opportunity to engage with community groups spanning children aged 0-12 years, young adults, and other adult-focused initiatives.

About the role

Reporting to the Program Manager, Child and Family Services, your role will involve active engagement with the community and the development of new group initiatives as necessary. You will work closely with the Program Manager and the Family Education team to plan, promote, manage, and facilitate various groups across the Capital Region. This role will also play a pivotal role in designing and creating groups that align with person-centred practices, enriching the lives of our community members.

To excel in this role, you will have a minimum Certificate IV qualification in Early Childhood Education, Community Services, Social Science, or a related field, in addition to holding a First Aid Certificate. Your success in this position will be demonstrated by your ability to foster excellent interpersonal relationships, characterised by perceptiveness, diplomacy, a cheerful demeanour, and a “can-do” attitude. Furthermore, you should possess personal qualities such as optimism, resilience, and flexibility.

Experience in delivering programs to a wide-ranging demographic, spanning from children and families to senior citizens, across various areas like children’s gym, arts, and sports, is highly valuable. A strong commitment to delivering high-quality customer service is essential, as is the demonstrated capacity to work both independently and collaboratively within a team.

Flexibility is key, as the role may occasionally require working flexible hours. Effective time management skills, involving forward planning, coordination, prioritisation, and task management aligned with stakeholder expectations and deadlines, are critical. Your ability to proactively identify and respond to issues, applying initiative and problem-solving skills, will be pivotal in this dynamic role. Additionally, your exceptional written and verbal communication skills will enable you to effectively convey information and collaborate with colleagues and community members.

For candidates with a Diploma in Education and Care or a Bachelor of Early Childhood Education, familiarity with CRCS and other service providers within the ACT, as well as knowledge of regulatory requirements for Education and Care Services in both the ACT and NSW, would be highly advantageous.

A valid driver’s license and access to a roadworthy, registered, and comprehensively insured vehicle are essential for this role to fulfill work-related requirements. 

CRCS also requires all employees to:

  • Hold or be willing to obtain a satisfactory Working with Vulnerable People registration (ACT) and/or a Working with Children Check (NSW), and have these with them at all times whilst employed by CRCS.
  • Undertake a National Criminal History Clearance by CRCS prior to commencing and every three years thereafter as a condition of employment. Employees are required to advise CRCS of any convictions that may effect their eligibility to work or perform the inherent requirements of their position 
  • Maintain full COVID-19 vaccination currency and provide evidence of their vaccinations to CRCS (sensitive information is kept private and in accordance with the Australian Privacy Principles) unless they are able to provide suitable evidence of a medical contraindication that prevents them from receiving this vaccine.


We are a supportive and inclusive workplace with excellent conditions, including:

  • Discounted early education and care program Services and gym membership
  • 15 days personal leave (pro rata) and 17.5% annual leave loading
  • Access to salary packaging up to $15,900 (increase you take home pay!)
  • Up to 3 additional leave days between Christmas and New Year
  • Flexible working arrangements
  • Commitment to supporting your professional development.
  • Access to our Employee Assistance Program.



  • We encourage applications from all backgrounds. These include, but are not limited to:
  • Aboriginal and Torres Strait Islander people
  • Those from culturally and linguistically diverse backgrounds
  • Carers
  • Mature age people
  • People with lived experience of disability


The Organisation

Capital Region Community Services (CRCS) provides a wide range of high quality, integrated and inclusive programs and services to individuals, families, children and young people in the Belconnen and wider Capital Region. CRCS works with community members, local organisations and businesses to develop responsive programs, services and activities that support self determination and reduce social isolation. Strong relationships with government and other community services enhance CRCS’s capacity to achieve our vision of an inclusive, connected community.


To apply

Please click the apply button and submit your resume and a one page cover letter detailing why you are the right candidate we are looking for. We would love to hear from you! 

For any queries or if you would like a copy of the full position description please contact Kasia Zapasnik-Grodecka at [email protected].



Capital Region Community Services Ltd

Job Salary

Part time