We are growing our team of health coaches for our Get Healthy Service program!
This is a part-time or a Full-time position!
Would you like to:
- enjoy a flexible work arrangement at home and in the office (NSW Glebe Location)?
- work for a national not-for-profit organisation?
- receive tax benefits from accommodation and entertainment perks!
- be a part of a culture that encourages/supports and celebrates our achievements?
- utilise your qualifications and experience within healthcare?
- Work with a solid team of health professionals and help the public on a daily basis?
If you responded with ‘YES‘ to the above questions, read the below and if this interests you – apply today!
Role Purpose
The NSW Get Healthy Service is a free telephone-based health coaching service for NSW adults aged 16 years and over. The Service helps individuals create and achieve healthy lifestyle goals through the support and guidance of expert health coaches. Diabetes Australia delivers the NSW Get Healthy Service on behalf of the New South Wales government.
Reporting to the Health Coach Team Leader, you will be part of an allied health team responsible for delivering a state-wide telephone-based assessment, identification of intervention requirements based on risk factors of chronic diseases and lifestyle modification to promote optimal self-management of health and wellbeing.
The purpose of the position is to provide health coaching and education.
Key Responsibilities
- Conduct outbound coaching calls to participants enrolled in the Get Healthy Service program
- Identification of appropriate referrals, responding to referrals in a timely manner and recruiting participants suitable for the Get Healthy Service program
- Undertake holistic comprehensive assessments in collaboration with the client using motivational interviewing and self-management approaches
- Deliver coaching sessions to each participant over a certain period contributing to an established completion rate
- Utilise motivational interviewing techniques to support enrolled participants to identify key behaviour change goals and implement strategies to improve their overall health and wellbeing
- Facilitation of client generated goals, that are realistic, time limited and based on addressing health and wellbeing needs
- Program scheduling and delivery to a dedicated client load ensuring the ongoing efficiency of the Health Coaching service
- Ensure accurate participant and service data collection whilst maintaining the integrity and fidelity of the program within a program database
- Ensure compliance with relevant legislation and policies and ensure practices are inclusive and free from bias
- Model the principles and values of Diabetes Australia Group and behave and communicate as a fair and ethical professional
Required Capabilities
- A tertiary and APRHA accredited (where required) health professional: Dietitian, Exercise Physiology, Physiology, Psychology, Nursing, Midwifery Occupational Therapist, Social Worker, Rehabilitation counsellor (desirable 3 years). May have Business Management qualifications.
- Must have 3 years of patient and/or client consultation experience post graduation.
- Experience in delivering telephone-based health coaching interventions or similar health programs directed to individual clients
- Experience working with clients living with chronic diseases
- Demonstration of knowledge/experience of the provision of nutrition assessments, diet therapy and evaluation of the achievement of dietary goals
- Experience in the assessment and management of risk factors including smoking cessation, diet modification and physical activity
- Ability to facilitate client centred goals and structure interventions for goal attainment based on a comprehensive assessment and using telephone coaching methods.
- Demonstrated time and work prioritisation skills for the daily management of an allocated client base
- Experience in performance-based environments delivering programs with established targets.
- Intermediate (or above) skills in utilising computer-based programs or software requiring accurate data collection and data integrity.
Please be advised any offer of employment will be subject to a satisfactory National Police Records Check and Working with Children Check if required.
Questions or would like to find out more?
Please contact our recruitment resourcer Valeria Carvalho at [email protected] – thank you.
We look forward to receiving your application. The closing application date is Friday 13 October.