HOPE – Psychosocial Support Worker Western Health


Psychosocial Support Worker

MH&W HOPE Team – Melton

  • Melton Mental Health and Wellbeing HOPE is looking for Psychosocial Support Workers to join the team!
  • Unique opportunity to be part of a team delivering brief therapeutic interventions to People at risk of suicide.
  • A strong commitment to our consumers, their families/carers and our service provision partners is a hallmark of our team.
  • A person with lived experience of utilising mental health services due to suicide ideation or behaviours, and/or a carer to a person utilising mental health services due to suicide ideation or behaviours is welcome to apply.
  • Clinic based in Melton.

The HOPE team will sit with the broader community mental health team based in Melton. The HOPE initiative has been developed to provide support to individuals discharged from the Emergency Department, medical ward or inpatient units post a suicide attempt or displaying serious suicide ideation, intent or planning in the Melton and parts of Hume (Sunbury) and Brimbank catchment area. HOPE will support clients for a period of 12 weeks, providing assertive and coordinated care post-discharge. Engagement will take place via both outreach and clinic based therapeutic interventions to reduce the risk of suicide re-attempts and deaths by suicide.


Your new role 

  • Provide direct assistance to consumers, carers and families
  • Work collaboratively with other community agencies
  • Work collaboratively with the multidisciplinary team to ensure the delivery of a positive and safe experience to at-risk consumers.
  • Communicate effectively with consumers carers and families

 About you  

  • An understanding of crisis intervention and management skills, and ability to escalate concerns if deterioration occurs.
  • Skills in engaging with key welfare, health and other support agencies and working collaboratively to improve consumer’s outcome and recovery.
  • Skills in working with cultural and linguistically diverse communities.
  • A current Victorian Driver’s License, and ongoing ability to use this form of transport.

About Us

Our workforce of over 11,000 employees are driven by our values of ‘Compassion, Accountability, Respect, Excellence and Safety’ (CARES). We value our people and provide them the opportunity to grow and develop.  Our teams are friendly and supportive, ensuring we deliver a safe, person-centred and connected patient experience.

Western Health is in a period of rapid growth. Our services comprise of four acute public hospitals: Footscray Hospital, Sunshine Hospital (including Joan Kirner Women’s and Children’s), Williamstown Hospital and Bacchus Marsh & Melton Hospital. We also operate Sunbury Day Hospital, Hazeldean, Grant Lodge Residential Aged Care, as well as community health centres in Melton, Caroline Springs and Bacchus Marsh and a range of community-based services. We care for a diverse community of more than 1 million people with complex care needs ranging from Neonates to Geriatrics.

Our employees enjoy a wide range of benefits such as:

  • Professional development support
  • Career advancement opportunities
  • Salary packaging including novated vehicle leasing
  • Work-life balance

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation status clearance (including evidence of COVID 19 vaccination) and (if applicable) a Working with Children’s Check.

Western Health do not accept unsolicited resumes/applications from Recruitment Agencies.