Hybrid Clinician (EAP/Incident Management) Benestar Group


TELUS Health and LifeWorks have recently come together to leverage the power of technology and our caring cultures to further progress our shared goal of building a healthier and friendlier future for all. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

We have exciting new opportunity for a Hybrid Clinician (EAP/Incident Management) and we’re on the hunt for a teammate to join our team based in our Canberra office!

About this opportunity:

This role offers a dynamic and fulfilling work experience in both face-to-face and digital settings. You will provide essential employee well-being services, counselling and trauma support to clients from both the public and private sectors.

Key Requirements:

  • Registered Psychologist (AHPRA) or Social Worker (AASW) or Counsellors (ACA level 3 and above or PACFA full clinical membership) with a minimum of 3 years experience after graduation
  • Proficiency in short-term counselling and psychological first aid
  • Knowledge and experience in managing mental health conditions such as depression, anxiety, and anger issues
  • Ability to conduct face-to-face and/or telephone counselling
  • Strong time management and analytical skills, with comfort in using technology and digital platforms

What’s in it for you?

  • Flexible work arrangement to suit your lifestyle
  • Membership with the Mental Health Academy includes access to over 350+ courses that contributes to your Continuing Professional Development (CPD)
    Highly diverse and varied work
  • Contribute to the delivery of proactive employee mental health and related services in a sector that has a critical impact on the health, well-being and welfare of others
  • Partner across a whole range of different industry sectors delivering best-in-class learning & development solutions
  • Engage in a range of diverse and rewarding work and career growth
  • Competitive salary and employee benefits, free travel insurance and much more. 

Proper completion of probity checks and adherence to State/Territory public health orders is required as part of the recruitment process for all TELUS Health roles.

TELUS Health is committed to the principle of equal employment opportunity for all employees and to providing employees with a safe work environment free of discrimination and harassment. We celebrate and embrace diversity in all its forms and have a zero-tolerance policy for violence, including domestic and family violence.

*To be eligible to apply you must hold existing Australian work rights.