Why join Youturn?

• Flexibility: Enjoy work-life balance with flexibility for negotiating start/finish times, tailoring your career to your lifestyle! 
• Benefits & Leave: Recharge with 5-days of paid wellness leave each year and enjoy additional benefits including corporate fitness discounts.  Gain access to a wide range of exclusive offers across various retailers through our partnership with Rewards Gateway!  Unlock 12-weeks paid parental leave benefits after just one year of dedicated service.  
• Salary Packaging: Maximise your income by increasing your take home pay with an annual salary, plus 11% Superannuation, plus a generous $15,900 salary package and annual leave loading! 
• Culture & Values: Supporting young people in their time of need, is at the heart of what we do at Youturn.  Our organisational culture is built on trusting relationships that are meaningful and inclusive. We listen to understand, we embrace diversity and we offer a safe space free from judgement.  
  To ensure our young people receive individualised support, we invest in team members who embody our values to foster a collaborative culture of excellence.

The Opportunity

In the role of a Support Worker within the IFS service, you’ll provide the delivery of quality services to Youturn clients through interaction with vulnerable families.  Guided by Case Officers and Coordinators, the Support Worker will receive allocated tasks aligned with client case plan goals.

The key responsibilities of this role include:

• Ensure service delivery is coordinated through an integrated model within Youturn as well as external agencies (government and non-government).
• Provide support, guidance and coaching to family and carers to enable sustainable relationships and wellbeing of the child and the carers as guided by the Case Officers / Coordinator to increase family functioning.
• Build positive and supporting relationships with families with complex needs, including the reporting of harm or risk of harm to children.
• Record all client data and case notes including the Social Impact Evaluation data, according to Youturn policies, procedures and funding body requirements.
• Provide therapeutic engagement with all members of the family, including youth and children. 
• Assist in the preparation of reports related to the program area as required.

Please respond to each of the following criteria in your cover letter: 

Essential Requirements

• Minimum qualifications of relevant Diploma with experience working with vulnerable families or a tertiary degree in Social Work, Family Therapy, Counselling or Community Services/Welfare with at least 1 years’ experience.
• Experience supporting families in the child protection setting, with knowledge of relevant theory and legislation, supported by a practice approach that aligns with the Strengthening Families, Protecting Children framework and broad-based safety and risk assessment skills including the application of a Safe & Together model of practice.
• Clear understanding of the current Child Protection Legislation Disability Services Act, child protective issues and family support approaches.
• Knowledge and understanding of the principles of client centred case management.
• Sound understanding of child protective issues and family support approaches.
• Demonstrated ability to build effective relationships with clients, including families with complex needs. 
• Demonstrated competence in working with people with complex and multiple issues, including those from diverse culturalbackgrounds.
• Highly developed interpersonal and negotiation skills; including a proven ability to develop rapport and communicate with young people, families, students, management, employers and staff from government Departments, community agencies and training and industry organisations.

Other Requirements

• This role may include some early morning, evening and weekend work in order to meet families’ needs.
• Successful applicants will also need to hold a ‘C’ class Open driver licence, State Working with Children Check and hold, or be eligible to apply for, a Licensed Care Suitability Check issued by the QLD Department of Child Safety, Youth Justice and Multicultural Affairs.

About Youturn

Youturn is a national not-for-profit which delivers Health and Community Services to vulnerable people of all ages across Australia. Trusted to deliver safe, inclusive, and supportive programs, Youturn ensures that those we support can have access to secure and affordable housing and enjoy optimal mental well-being, allowing them to thrive and live a healthy, meaningful life.

In the past year alone, Youturn has provided support to nearly 10,000 individuals through a diverse range of health and community service initiatives. These programs encompass:

• Mental Health: Providing clinical and non-clinical support services to young people to manage their mental health.
• Suicide Prevention: Supporting people and communities bereaved or impacted by suicide.
• Child Safety: Providing children and young people with safe and caring environments.
• Homelessness: Delivering sustainable housing for those in need in our communities.

For everyone who shares our passion
We encourage applications from people of all ages, nationalities, abilities and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability.  

We’d love to meet you!
If you have the skills, experience and passion to fit our team, please take the next step and submit your resume and cover letter that includes individual responses to the Essential Requirements listed above.

Please note that shortlisted candidates will be interviewed as applications are received.