Inclusion Support Advisor Southern Cross University


About us

Southern Cross University is a dynamic, ambitious institution focussed on its purpose of changing lives through revolutionary learning and research with real impact. Our game changing Southern Cross Model brings a deeper learning experience, improving individual student outcomes, quality of life and a better way to learn. Our world-ranked research is driving positive impact for our communities, environment and economy.

Working at Southern Cross University combines a rare combination of being surrounded by ambitious students, amazing and dedicated colleagues and an environment of stunning natural beauty. We are leaders in our communities in the Northern Rivers region of New South Wales, Coffs Harbour and the Gold Coast and pride ourselves on helping shape a better tomorrow.

About the opportunity

Southern Cross University’s Student Equity and Inclusion Unit is seeking an Inclusion Support Advisor. As Inclusion Support Advisor, you will be responsible for determining the support needs of students with a wide range of disabilities working closely with students and academic, teaching and professional staff from across the University.

Your core responsibilities will include:

  • Provide expert advice to students and staff within the University community regarding disability and equitable learning support arrangements, reasonable adjustments, assistive technology and relevant policies and procedures.
  • Assess the learning impacts of students with a broad range of disabilities, long-term illnesses and/or mental health conditions and determine reasonable adjustments needed to support students to succeed in their studies.
  • Facilitate and monitor reasonable adjustments in collaboration with relevant professional, academic staff and casual support staff.
  • Maintain accurate and professional case notes, data and statistics using appropriate client and student management systems, data and reporting tools, including preparation of reports for the Manager.

About you

You will be passionate about supporting student learning and have demonstrated knowledge of inclusive education practices, disability services, and accommodations in higher education settings. More specifically, you will have:

  • A bachelors degree or higher or equivalent extensive experience in a relevant field such as education, special education, social welfare, occupational therapy or a related discipline.
  • Demonstrated knowledge and/or proven experience in working inclusive education practices, disability services, and accommodations in higher education settings.
  • Familiarity with the challenges and barriers faced by students with disability in accessing and succeeding in higher education and a strong understanding of legislation, policies, and guidelines related to disability services and inclusion in higher education.
  • Ability to problem solve, make sound judgement and manage risk in developing tailored support plans for students with disabilities,
  • Knowledge of the application of assistive technologies, accessibility tools, and adaptive equipment to enhance accessibility and inclusivity in the learning environment.
  • Excellent communication skills organizational and time management skills to handle multiple cases, prioritize tasks, and meet deadlines

Salary and benefits

Our staff benefit from flexible work arrangements, including hybrid work models, generous parental and carer’s leave provisions, wellbeing initiatives, employee assistance programs and professional learning opportunities. This position is:

  • Full-time, continuing (permanent)
  • Located at Lismore. Generous relocation support available.
  • HEW Level 6. The base salary ranges from $88,301- $96,849 per annum, plus 17% employer’s contribution to superannuation. The total remuneration package is up to $113,313.

Find out more about working at SCU by visiting Why Work at SCU.

Application requirements

Applicants must apply online and attach a CV and cover letter responding to the selection criteria within the position description by the closing date. Information to support you prepare your application is available on our website. If you experience difficulties applying online or need reasonable adjustments at any point in the application or interview process, please let us know by contacting [email protected]

Job applicants must be an Australian or New Zealand citizen, Australian permanent resident or currently hold a visa with ongoing work rights in Australia. Employer visa sponsorship is not available for this position.

Further information

To view the full position advertisement and details of the application process, please click on the APPLY button where you will be redirected to the Southern Cross University website.   

Closing Date: 11.30pm AEST, 16 August 2023

Southern Cross University is committed to ensuring that the University reflects the rich diversity across the region in which the University’s campuses are located.

The University encourages applications from people of all ages, women, Aboriginal & Torres Strait Islander people, people living with disabilities, people from culturally and linguistically diverse backgrounds and people who openly identify as LGBTQI+.

We encourage applications from people with disability and will provide adjustments to the recruitment process upon request.

Together, we are Transforming Tomorrow.



Southern Cross University

Job Salary

Full time