Intake and Assessment Officer Open Minds


The Head to Health centre is being established to offer mental health support for adults across the Ipswich community. As a result of this expansion, we are seeking an innovative and experienced Intake and Assessment Officer to join our fresh, newly formed team working in a professional and positive environment.


On a day-to-day basis you will engage, screen, assess and refer clients. This role will serve as one of the initial points of contact for individuals accessing our services and will build a positive rapport with a wide range of clients as well as their family and friends.


Benefits for you include:

  • Opportunity to salary package up to $15,900 of tax-free income.
  • Work in a dynamic, vibrant new centre alongside like-minded professionals passionate about mental health.
  • Collaborative team-based approach to service provision under a flexible practice model.
  • Professional development and training opportunities.
  • Access to well-equipped consulting rooms, activity space and resources.
  • Strong and passionate leaders dedicated to team development and engagement.
  • Access to an Employee Assistance Program.
  • Staff benefits program with various discounts, and an employee referral program.


As our Intake and Assessment Officer you will also:

  • Facilitating and monitoring the integration and coordination of care for clients, actively participating in case review meetings.
  • Conducting comprehensive risk assessments, including evaluating suicide and violence risks, and devising action plans to mitigate these risks.
  • Delivering brief interventions, counselling services, and formulating treatment plans.
  • Undertaking intake and screening activities, including thorough bio-psycho-social assessments to ascertain client needs and aiding clients in accessing suitable services.
  • Assist the Stakeholder Engagement Coordinator in promoting Head to Health at community events.


No two days will be the same in this dynamic and varied role. With a support and positive team around you, you will see the results of your work on a daily basis.


Does this sound like you?

  • Tertiary level qualifications in health, behavioural/social sciences, community services, or a related discipline and/or extensive experience in the mental health sector.
  • Experience working in a multidisciplinary team environment, coordinating client care.
  • Experience in the mental health sector and a broad understanding of the challenges and experiences of people managing their mental health.
  • Knowledge and understanding of mental health, including related evidence-based interventions and clinical practice.
  • Exceptional interpersonal skills with the ability to work with a diverse range of clients, colleagues, and partner organisations.


If this sounds like you this is what you will need to get started:

  • Current Working with Children Check (Blue Card) or ability to hold one.
  • Current NDIS Worker Screening (or Yellow Card) or ability to hold one.
  • Current drivers licence.
  • We require all our team to be fully up-to-date with the COVID-19 vaccinations.


This position offers a unique chance to be part of the founding team at an innovative mental health centre in Ipswich. Join us in advancing mental health services and collectively making a positive impact on the community.


Apply now! We can’t wait to meet you.


Open Minds is a registered NDIS provider. Our team works to enhance mental health and wellbeing by delivering tailored supports to people living with mental ill health, disability or acquired brain injury.


Diversity is Strength. We encourage people from diverse ages, gender, identity, cultural backgrounds and experience including First nations peoples, Cultural and linguistically diverse, LBTIQ+, lived/ peer, mental health experience, to apply for this position.