About us…
Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. In 2021 – 2022 we provided services to 39,002 people, including over 23,000 children.
Through prevention, treatment, research, education and advocacy, we are committed to helping keep kids safe, heal from trauma and lead happy lives.
About the job…
We are seeking a full time Intake and Referral Practitioner to join our caring, compassionate and friendly team based in Cairns until 30 September 2026 with possibility for extension. Extension of employment contract beyond this date is subject to the continued successful government funding of the program.
This role will manage referrals into the Act for Kids Intensive Family Support Service. The role will be expected to triage the wellbeing, child protection and safety concerns of families being referred into the IFS program, and actively maintain contact with families whilst on the waiting list.
Key responsibilities:
- Respond to and process referrals and referral enquiries in a timely, sensitive, and effective manner.
- Maintain accurate client information management systems.
- Complete child protection risk assessments and domestic and family violence risk screens.
- Identify support needs of families and whether they meet the target criteria of the program.
- Provide information about alternate referral pathways as required, to families and external referring bodies.
About you…
- A tertiary degree in a relevant discipline (allied health, social work, human services).
- Professional registration (if required).
- Membership of a relevant professional association (desirable).
- At least 2 years’ experience working within a child protection framework.
- The ability to build rapport quickly and respectfully over the phone and in person, with both referred clients and external stakeholders.
- The ability to identify and assess risk of harm, using a child-centred approach.
- Excellent accuracy and attention to detail, data and record keeping skills.
About the pay…
- Position is classified Level 4 under the SCHCADS award;
- Salary range is $82,046 – $88,288 plus superannuation.
- In addition, as a registered Not for Profit/Charity, we offer excellent salary packaging options through RemServ which can significantly increase your take home pay.
About the benefits…
- Winner Employer of Choice 2019 (100-499 employees) and categories (1) Health & Wellbeing (2) Leadership (3) Work-Life Balance.
- Strong values based organisation: Professional, Ethical, Team, Caring, Courageous, Collaborative.
- Excellent professional development options including annual professional development fund opportunities.
- Paid parental leave, study and exam assistance.
- Employee Assistance Program including Health & Well-being Portal for you and your family.
- Friendly and flexible work environment to support work/life balance.
Other Requirements….
- Eligibility for a positive Working with Children Check in the applicable state of employment in Australia or exemption based on professional qualifications and registration.
- Current driver’s licence.
- Applicants must be eligible to legally work in Australia and proof of eligibility may be requested.
- Fully vaccinated with the prescribed doses of an approved vaccine against COVID-19 or have an approved medical exemption.
About applying…
- Job applications will be reviewed as soon as submitted. If you are interested in this opportunity, please send your application as soon as possible.
- Click on ‘Apply Now’ to submit an application.
- For more information about the role, contact Brett Bordujenko on 07 4033 8500 or [email protected]
With over 30% of our employees identifying as Aboriginal and/or Torres Strait Islander, we encourage and welcome applications from Aboriginal and Torres Strait Islander peoples.
Closing Date: 7 August 2023