About us

Act for Kids is a prominent provider of prevention, professional therapy and support services for children who have suffered abuse and support for families at risk. With over 25 centres nationally, we have supported thousands of children and their families for more than 30 years. In 2021 – 2022 we provided services to 39,002 people, including over 23,000 children.

Through prevention, treatment, research, education and advocacy, we are committed to helping keep kids safe, heal from trauma and lead happy lives.

About the Position

We are looking to welcome an Intake and Referral Practitioner to manage referrals into the Act for Kids Intensive Family Support Service, with possibility for part time (0.6FTE minimum) or full time. This role is to 31 December 2026 with possible extension, subject to continued funding.

This position is classified Level 4 under the SCHCADS award. Salary range is $82,046 – $88,288 plus superannuation (pro-rata for part time).

Key responsibilities of the role include:

• Respond to and process referrals and referral enquiries in a timely, sensitive, and effective manner.
• Complete child protection risk assessments and domestic and family violence risk screenings.
• Identify support needs of families and whether they meet the target criteria of the program.
• Provide information about alternate referral pathways as required, to families and external referring bodies.

You can read our full position description here under the relevant vacancy.

About You

• Tertiary degree in a relevant discipline (social work, human services, allied health).
• Professional registration (if required) and membership of a relevant professional association (desirable).
• At least 2 years’ experience working within a child protection framework.
• The ability to build rapport quickly and respectfully over the phone and in person.
• Excellent accuracy and attention to detail, data and record keeping skills.

About Our Culture

The Act for Kids team is a community of shared values. We are a team that is Professional, Ethical, Caring, Courageous, and Collaborative.

• Inclusive Employer 2023-2024 named by Diversity Council Australia: our inclusive culture is not only demonstrated but recognised and celebrated.
• We are proudly diverse: our team members are encouraged to be their true authentic selves at work.
• Employer of Choice: Winner 2019 + Categories: Health/Wellbeing; Leadership; Work-Life Balance.
• We’re committed to enhancing employment opportunities for individuals with disabilities or chronic health conditions. We welcome you to share any support or adjustments you need to enable you to participate equitably in our recruitment process. If you have questions or concerns, please speak with the contact person before or during your application. Your information will remain confidential.

Benefits and Support

• Above-award leave provisions available – including parental, study and exam leave options.
• Annual opportunity to apply for the Professional Development Fund to support you towards your personal and professional goals.
• 87% of our team members work flexibly. We know flexibility can look different for everyone – We’re open to discussing what’s possible.
• Our Employee Assistance Program includes access to curated mental health resources, 24/7 counselling support, and health and wellbeing portals with resources and guided activities for yourself and your family.
• Access to salary packaging, meal, and entertainment benefits – up to $15,900 per year tax free as well as up to $2,650 of your pre-tax income to pay for meal and entertainment benefits. 

Other Requirements

• Eligibility for a Working with Children Check or professional exemption.
• Legally able work in Australia (proof of eligibility will be requested).
• Fully vaccinated against COVID-19 or have an approved medical exemption.

About Applying

• Job applications will be reviewed as soon as submitted. Please click on ‘Apply Now’ to submit an application.
• For more information or questions about the role, please contact Julie Teakle on 07 4755 8777 or [email protected].

Closing Date: 4 December 2023