Intake and Triage Counsellor Charles Sturt University


  • Utilise your counselling experience to contribute to student wellbeing
  • Join a collaborative and inclusive team
  • Excellent opportunity for further skill development

The Role

  • Continuing, Full time
  • Level 7 – $91,305 to $99,766 (plus 17% superannuation)
  • Wagga Wagga

The Intake and Triage Counsellor addresses issues that affect academic and experiential aspects of student life; by enhancing personal resilience and wellbeing, and the sense of belonging and engagement at university. This includes individual counselling, using theoretically sound and evidence-based approaches delivered in person, by phone or online. Our counselling team contributes their expertise through consultation, liaison and collaboration with other parts of the Division and the wider university.

To be successful you will have:

  • A psychology or social work degree and unconditional membership of AHPRA (psychologists) or eligibility for full membership with AASW (social workers)
  • Demonstrated experience in crisis response, intake and triage functions and short-term solution focused counselling interventions.
  • Demonstrated experience in responding to disclosures of sexual assault or harassment, violence, or domestic and family violence.
  • Personal work attributes that includes: flexibility to adapt to changing or novel contexts; ability to work within a team environment; mature judgement to allow independent practice.

Application Requirements

Applicants are expected to apply online and address the selection criteria in the position description. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

About Us

Charles Sturt University is a young and growing university committed to developing far-sighted people who help their communities grow and flourish. We make a significant contribution to the prosperity and vibrancy of our rural and regional communities, with a reach and impact across Australia and internationally. We work together with industry, communities and students to create new thinking, inspire each other and make a positive and progressive contribution to the world.

The Division of Safety, Security, and Wellbeing is comprised of several teams, including the Executive Office, Chief Security Officer, Health, Safety, and Wellbeing, Student Integrity and Support, Student Counselling and Wellbeing, and Accessibility and Inclusion Support.

The primary responsibility of this division is to promote a safe and healthy culture for staff, students, and visitors of the university. To achieve this, the division is tasked with implementing, coordinating, and evaluating an enterprise-wide approach to security, safety, critical incident management, student misconduct investigations, responses to reports of sexual misconduct, assault, and harassment, student counselling, and wellbeing support, and facilitating reasonable adjustments for students with disabilities or health conditions to support them to be successful in their study.

Charles Sturt University offers a great work-life balance, professional development opportunities and generous financial benefits.

Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. This is demonstrated through our Workplace Gender Equality Agency Employer of Choice Citation and our Athena SWAN Bronze Institutional Award. Charles Sturt is also a participating member in the Australian Workplace Equality Index. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQA+; and those from culturally and linguistically diverse backgrounds.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further Information

Additional information is available in the position description or by contacting:

Melinda Green | Manager, Student Counselling | [email protected] | Ph: +61 2 6933 4383

Closing Date: 11 pm, 25 September 2023



Charles Sturt University

Job Salary

Full time