INTAKE / AOD SUPPORT WORKER FULLTIME

WHOS New Beginnings 

An exciting opportunity exists to become part of a small dynamic team of women within a larger organisation. As part of We Help Ourselves, WHOS New Beginnings is an AOD residential service for women, located within the beautiful grounds of Broughton Hall, Lilyfield. We require a motivated and enthusiastic woman to fill this fulltime Intake / AOD Support Worker position.

Being a woman is a genuine occupational qualification under section 31 of the Anti-Discrimination Act 1977 (NSW).

Reporting to the Service Manager, the Intake Worker’s duties include:

• Coordinating the assessment and admission process for the service, including responding to enquiries, conducting phone assessments, facilitating admissions, and welcoming women to the program.
• Provide ongoing phone support for clients during pre-admission process.
• Working with a multidisciplinary team of health professionals across WHOS.
• Liaising with family members, health care professionals and other support services.

Essential selection criteria:

• Minimum Certificate IV in AOD/Community Services or related discipline.
• Demonstrated knowledge or experience working with complex clients.
• Passionate about helping women with AOD dependence issues get the assistance they need.
• Experience in providing AOD assessments and managing waitlists.
• Strong interpersonal, written and verbal communication skills.
• Demonstrated planning and organisation skills.
• Competent computer skills especially with MS Word and Excel.
• Have a current (or willing to obtain) First Aid Certificate, Criminal Record Check and Covid-19 Vaccination Certificate.
• Current Drivers Licence.
• Up to date with COVID-19 Vaccinations and able to provide acceptable proof of vaccination status.

Desirable:

• Knowledge and understanding of the Therapeutic Community model and/or residential AOD services.
• Experience liaising with internal/external stakeholders such as medical detox unit, referral agencies and nurses.
• Knowledge and understanding of harm minimisation strategies.

Hours & Remuneration: 

• This is a fulltime role, 38 hours per week. 
• Salary negotiated based on qualifications and experience equivalent to the SCHADSI Award. 
• Generous salary packaging applies. 

**Aboriginal and Torres Strait Islander People are encouraged to apply**

Please submit your resume and cover letter to [email protected] with Selection Criteria addressed to be considered for this role. Click the link to learn more about WHOS New Beginnings. Applications close 19 October 2022.